The Minister for Energy and Green Transition, Dr. John Abdulai Jinapor, has stressed the need for improved communication between utility providers and the public amid ongoing intermittent power outages in parts of the country.
The remarks come at a time when some parts of Accra and Kumasi are experiencing intermittent power cuts, which authorities attribute to ongoing infrastructure rehabilitation works.
Speaking during a site visit on Wednesday, April 15, the Minister said the Ministry is working closely with ECG to improve public communication and service delivery during the upgrade period.
He said citizens must be kept properly informed on planned and unplanned outages as the Electricity Company of Ghana (ECG) undertakes major upgrades to the national distribution network.
“As a Ministry, we are also taking steps to ensure that ECG enhances its communication with customers.
“Timely, transparent, and accurate information must be provided to citizens regarding outages, maintenance schedules, and progress of works. Improved communication is essential to rebuilding public confidence,” said Dr. Abdulai Jinapor.
He explained that the situation is largely due to years of underinvestment in the distribution system, which is now being addressed through major interventions.
“Government is fully aware of the concerns of consumers; the pockets of outages being experienced particularly in Accra and Kumasi, regarding the reliability and quality of electricity supply,” he said.
“A comprehensive technical assessment has been conducted, and the findings are clear. The challenges we are experiencing today are largely due to longstanding underinvestment in the distribution segment of our power system,” he added.
Dr. Abdulai Jinapor outlined ongoing measures including the replacement of ageing transformers, expansion of substation capacity, and rehabilitation of overloaded feeders in key urban areas.
