Microsoft emphasizes that broad AI adoption requires coordinated global action, including partnerships across governments, private companies, and nonprofits.
At the India AI Impact Summit, Microsoft announced it is on track to invest USD $50 billion by the end of the decade to expand access to artificial intelligence across countries in the Global South. Highlighting the urgency of the challenge, Microsoft’s latest AI Diffusion Report shows that AI adoption in the Global North is roughly twice that of the Global South, a gap that threatens to deepen global inequalities if left unaddressed.
Brad Smith, Vice Chair and President of Microsoft, and Natasha Crampton, Vice President and Chief Responsible AI Officer, emphasized that closing this divide is critical not only for economic growth but also for ensuring AI delivers on its promise of opportunity and prosperity worldwide. To address the challenge, Microsoft outlined a five-part program: building infrastructure, empowering people with technology and skills, strengthening multilingual AI capabilities, enabling local AI innovations, and measuring AI diffusion to guide future investments.
Building Infrastructure
Infrastructure is a prerequisite for AI adoption, requiring reliable electricity, connectivity, and compute capacity. Microsoft has invested over $8 billion in datacenter infrastructure in the Global South during the last fiscal year, covering India, Mexico, Africa, South America, Southeast Asia, and the Middle East. The company is also working to extend internet access to 250 million people in unserved or underserved regions, including 100 million in Africa, through partnerships with local network providers. Investments prioritize digital sovereignty, cybersecurity, and privacy, ensuring that innovations remain under local control while encouraging foreign direct investment where needed.
Empowering People and Skills Development
Technology alone is insufficient without education and skills. Microsoft has invested more than $2 billion in digital skills and technology programs for schools and nonprofits across the Global South. Through initiatives like Microsoft Elevate, the company aims to equip 20 million people in India and beyond with in-demand AI skills by 2028. The Elevate for Educators program will strengthen the capacity of two million teachers across 200,000 educational institutions, preparing students for an AI-driven future.
Strengthening Multilingual and Multicultural AI
Language barriers remain a significant obstacle to AI adoption. Microsoft is investing in initiatives such as LINGUA Africa, a $5.5 million program supporting AI models for underrepresented African languages. It also expands multilingual evaluation tools like MLCommons AILuminate and community-centered methods like Samiksha to ensure AI systems work effectively in diverse linguistic and cultural contexts. These measures aim to increase inclusivity and usability of AI for billions of people whose primary languages are often underserved.
Enabling Local AI Innovations
Microsoft is prioritizing AI solutions that address locally defined problems, including food security and sustainable agriculture. In Kenya, partnerships with NASA Harvest, the Kenyan government, and regional organizations aim to use AI and satellite data to provide actionable food security insights. Programs like Project Gecko support automatic speech recognition for African languages, multilingual Copilots, and multimodal AI agents to help communities in East Africa and South Asia.
Measuring AI Diffusion
To ensure effective interventions, Microsoft is expanding its research on AI adoption metrics. Using data from GitHub, Azure Foundry, and the Global AI Adoption Index (in partnership with the World Bank), Microsoft tracks AI usage and gaps globally. Insights from the growing Indian developer community—the second largest globally at 24 million developers—help inform targeted investments and policy guidance, ensuring AI diffusion is measurable and impactful.
Microsoft emphasizes that broad AI adoption requires coordinated global action, including partnerships across governments, private companies, and nonprofits. By investing in infrastructure, skills, multilingual capabilities, and locally relevant innovations, the company seeks to close the AI divide and unlock economic growth and opportunity across the Global South.
