Many compliance failures are not deliberate; they happen because organisations struggle to access the right legal information. While most organisations aim to comply, many are still developing the systems, processes, and access to information needed to keep pace with regulatory change.
According to the PwC Global Compliance Survey 2025, the compliance ecosystem is more complex and connected than ever before, driven by transformation, cross-industry reinvention and new business models. The common denominator globally is the focus on technology risks, particularly cybersecurity and data privacy and protection.
The survey highlights the operational and strategic impact of this complexity. More than three-quarters (77%) of organisations report being negatively affected by compliance challenges, particularly in areas linked to growth. In response, many are moving towards more connected compliance models, with 59% reporting greater confidence in decision-making where compliance is better coordinated. Technology is playing a central role in this shift — improving risk visibility, enabling faster responses, and supporting more effective reporting — yet only a small proportion of organisations currently see themselves as leading in this space, indicating significant room for further development.
In South Africa, legislation is constantly evolving, with new regulations, amendments, and municipal by-laws affecting how organisations operate. For executives and directors, this raises governance and risk concerns. For business owners, it can create operational and financial challenges. And for managers responsible for implementing policies and procedures, it often means working within a dense regulatory environment without clear or accessible information.
As regulation becomes more complex, organisations are increasingly recognising that timely access to accurate and authoritative legal information is becoming essential.
Regulation is expanding — and responsibility is shifting
Over the past two decades, the regulatory environment affecting South African organisations has grown significantly. Labour legislation, environmental compliance, procurement rules, financial reporting requirements, and sector-specific regulations all place increasing obligations on businesses.
At the same time, regulatory change is constant. New policies are introduced, existing legislation is amended, and municipal by-laws evolve to address local governance needs. For organisations operating across multiple provinces or municipalities, keeping track of these changes can become particularly challenging.
The result is that compliance is no longer simply a legal issue — it is a business management challenge that affects multiple functions within an organisation.
“What we’re seeing is a shift, compliance is no longer just a legal function; it’s a business-wide responsibility. From the boardroom to operational teams, organisations need access to reliable legal information to make informed decisions,” says Sabinet Head of Product, Sanet Vos.
Traditionally, interpreting legislation and regulatory requirements was the responsibility of legal departments or external advisors. Today, this capability is now increasingly required across the organisation.
Executives and directors must ensure that governance structures align with regulatory obligations. Business owners need to understand the legal framework that shapes their operations and strategic decisions. Senior managers are responsible for translating legislation into policies and procedures, while operational managers often need to reference regulations when making day-to-day decisions.
Without reliable access to accurate legal information, this process becomes significantly more difficult.
The real challenge: Access to reliable legal information
One of the biggest obstacles organisations face is that legal information is often scattered across multiple sources.
Legislation, amendments, regulations, and by-laws may be published in different formats and across various platforms. In some cases, documents may be difficult to locate, outdated, or lacking the indexing needed to support the efficient identification of relevant provisions.
For professionals working under time pressure, this can create inefficiencies and increase the risk of missing important regulatory changes. Structured legal information systems are becoming increasingly important in addressing this challenge. Advances in digital information management are transforming how organisations access and use legal information.
Modern legal information platforms bring together legislation, regulations, case law, and related resources in structured, searchable environments. By organising legal information into indexed and interconnected databases, these systems facilitate the efficient and accurate identification of relevant legal provisions.
In practice, this facilitates a shift from reactive responses to regulatory developments towards the development of more robust, knowledge-driven compliance and governance processes.
From compliance burden to strategic capability
As regulatory environments become more complex, organisations are recognising that access to authoritative legal information is not only a compliance tool — it is also a strategic resource.
Reliable legal information supports improved decision-making by providing leaders, managers, and professionals with the regulatory context within which their activities take place.
For decades, Sabinet’s Legal Information Services has provided access to legal and regulatory information in South Africa. Its Legal Information Services deliver structured access to legislation, case law, and related resources, supporting organisations operating within an increasingly complex regulatory environment.
Organisations that recognise legal knowledge as a strategic capability are better equipped to manage risk, maintain compliance, and respond effectively to regulatory change. In an environment where regulatory demands continue to grow, timely access to reliable legal information is becoming an essential part of doing business in South Africa.
For companies seeking to operate confidently and responsibly, access to reliable legal information is no longer optional — it is a critical component of organisational decision-making.
