The Legal Aid Commission of Ghana is set to introduce a 24-hour call centre to expand access to its services, particularly Alternative Dispute Resolution (ADR), across the country.
The initiative forms part of efforts to improve justice delivery through innovative and sustainable approaches, the Commission said in a statement signed by its Executive Director, Edmund Amarkwei Foley.
According to the Commission, the call centre will significantly broaden the reach of its services, ensuring that more Ghanaians—especially the poor and vulnerable—can access legal assistance and ADR mechanisms.
“As justice delivery in contemporary times demands innovative and sustainable approaches, the Legal Aid Commission is working to roll out a 24-hour call centre that would significantly expand the reach of the Commission’s services, especially access to ADR, throughout the country,” the statement said.
The Commission also indicated its readiness to collaborate with the Office of the Chief Justice, Paul Baffoe-Bonnie, to enhance the use and accessibility of ADR systems nationwide.
It further called on the government to increase financial, infrastructural, and human resource support, noting that it continues to operate under severe constraints despite providing essential legal services.
The public has been encouraged to take advantage of the Commission’s free services available at its regional and district offices across the country.
The statement concluded with goodwill messages to the Chief Justice, the judiciary, and other justice sector stakeholders, wishing them a successful and impactful ADR Week celebration.
