Inaccessible banking, insurance leave disabled people struggling for financial cover

Banks have introduced accessibility guidelines, sign-language training and digital interpreter services, but customers continue to encounter barriers.Mumbai: Arman Ali could not access his matured fixed deposit for years because his bank branch lacked a lift. The executive director of National Centre for Promotion of Employment for Disabled People (NCPEDP), who has cerebral palsy and an 80% locomotor disability, also spent seven years securing health insurance after being rejected by four providers.