Kenya Airways continues to enhance inclusive air travel through its KQ Ezesha program, a dedicated initiative designed to make flying more accessible, affordable, and seamless for persons with disabilities (PWDs). The program underscores the airline’s commitment to ensuring that all passengers, regardless of ability, can travel safely and comfortably.
KQ Ezesha, which translates to “to validate and empower,” addresses longstanding barriers that have limited PWD participation in air travel. Studies indicate that roughly 70% of PWDs avoid flying due to cost, limited accessibility, and insufficient support services. The program responds by offering discounted fares, tailored assistance, and accessible travel solutions across the passenger journey.
Travelers under the program benefit from up to 18% off international flights and 10% off domestic flights, along with dedicated support from booking through boarding. Beyond air travel, KQ Ezesha partners with accessible transport providers, hotels, and tour operators to ensure safe and convenient transfers, accommodations, and sightseeing experiences.
The initiative also promotes global inclusion, supporting international conferences that champion accessibility and inclusivity, such as the Inclusive Africa Conference and the World Deaf Federation Conference, with special travel benefits for participants.
By integrating these measures, Kenya Airways reinforces its position as a regional leader in inclusive air travel, providing a model for both airlines and tourism stakeholders in Africa. The program is available at Kenya Airways CTO and ATO offices across East Africa, offering travelers and agents alike an opportunity to engage in a more accessible and dignified travel experience.
KQ Ezesha demonstrates how airlines can combine operational accessibility, affordability, and advocacy to expand opportunities for all travelers, highlighting the airline’s ongoing commitment to inclusive tourism across the continent.
