The team from Access Bank display their awards
At the just held 9th Ghana Information Technology and
Innovation Awards, Access Bank was honoured with two awards as E-Banking
Service of the Year and Best Money Transfer Product (Access Africa).
These awards underscore the bank’s commitment to change the banking
industry through innovative digital solutions that put banking at the
fingertips of customers.
Several digital solutions have been introduced by the bank including instant
loans on the *901# mobile platform, AccessAfrica money transfer service which
can also be accessed on the mobile app, among other corporate services. The
mobile app and Internet banking also allow customers to perform international
transfers with ease.
Commenting on the awards, Managing Director for Access Bank, Olumide Olatunji,
thanked customers for embracing the bank’s various digital solutions aimed at
bring financial services closer to the public. He also congratulated staff on
their commitment to the bank’s objective of transforming the industry through
solution-based digital experience.
“Without doubt, our digital solutions have over
the last decade of our operations driven our sustainability objective by
providing the required support that enables more resource-efficient business
models. These solutions have supported the bank to deliver seamless customer
service on any device or channel and to third parties and external partners,” he added.
The award plaques were received by a team led by the Chief Operating
Officer, Ade Ologun.
Over the past few years,
Access Bank has built an acknowledged reputation for service excellence across
all its markets including Ghana. The bank
continues to invest in its digital banking infrastructure to ensure an excellent customer
experience and highly efficient operations, thus helping to reduce banking cost
for customers and provide them value for money.
Ghana Information Technology & Telecom Awards (GITTA) is an
annual industry awards event that recognises innovation and excellence in the
telecommunications and ICT sectors. Organized by
Instinct Wave, it also recognizes institutions and personalities that have
embraced digitization and introduced innovation designed to make delivery of
services more efficient.