MTN Nigeria takes Data on Trial to Abuja

MTN Nigeria’s Data on Trial will convene key stakeholders in Abuja next Tuesday on the sidelines of the Nigerian Economic Summit.

Data on Trial is a courtroom-style public forum in which journalists, influencers and consumer advocates act as the “prosecution”, MTN’s senior executives respond in its “defence”, and an independent assessor weighs the evidence.

The Abuja edition follows sessions in Lagos in June and at the Ahmadu Bello University, Zaria, in September; part of MTN Nigeria’s effort to create a platform for open conversations around data consumption and the relationship between telecommunications operators and their customers.

Data on Trial encourages stakeholders to examine public concerns regarding data billing from different perspectives, demonstrating how transparency can strengthen confidence in data services.

The Abuja edition of Data on Trial represents another opportunity to advance conversations about transparency and customer trust at a time when digital connectivity continues to shape Nigeria’s economic and social environment.

As the telecoms industry evolves, constructive engagement between operators, consumers and other stakeholders will remain important to understanding changing expectations and improving the customer experience.

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