Edward Ofori Reportedly Reveals What Fráudster Are Doing To Scam Momo Agents

According to a report by Ghonetv on the 19th of October 2026, the President of the Mobile Money Advocacy Group, Edward Ofori Agyemang, has raised concerns about the security of transaction records kept by mobile money agents, urging operators to avoid leaving their logbooks in places where members of the public can easily access or photograph them.

According to him, criminals could exploit information captured from exposed transaction records to facilitate fraudulent activities targeting mobile money users.

His caution, reported by Kasapa FM, draws attention to the importance of protecting financial information at mobile money operating points across Ghana.

Edward Ofori Agyemang explained that fraudsters may secretly photograph transaction logbooks when agents leave them openly displayed, potentially obtaining details that could assist them in carrying out scams.

He therefore advised mobile money operators to exercise greater caution when handling records containing information about their customers and financial transactions.

The warning highlights a potential security weakness in everyday mobile money operations, particularly among agents who rely on handwritten logbooks to document transactions.

Although these records may be useful for monitoring business activities, leaving them accessible to unauthorised individuals could create opportunities for criminals to obtain sensitive information.

Mobile money has become an important part of Ghana’s financial system, providing individuals and businesses with convenient ways to send, receive and withdraw funds.

However, the increasing use of digital financial services has also created opportunities for criminals to develop different methods of targeting customers.

Against this background, Agyemang’s warning emphasises the need for agents to prioritise confidentiality when recording and storing transaction details.

Agents can reduce potential risks by keeping transaction books away from public view, ensuring that only authorised individuals handle customer records and preventing strangers from photographing sensitive documents.

Customers are also encouraged to remain cautious about sharing personal financial information with unfamiliar individuals.

The Mobile Money Advocacy Group President’s remarks reinforce the importance of preventive measures in addressing mobile money fraud.

His caution serves as a reminder that protecting customer information does not depend solely on digital security systems but also on how physical records are handled at transaction points.

By adopting safer recordkeeping practices, mobile money agents can contribute to protecting customers and strengthening public confidence in the financial services they provide.

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