French supermarket’s fridges hit by cyber attack

HomeNewsUS & CanadaUKUK PoliticsEnglandN. IrelandN. Ireland PoliticsScotlandScotland PoliticsWalesWales PoliticsAfricaAsiaChinaIndiaAustraliaEuropeLatin AmericaMiddle EastIn PicturesBBC InDepthBBC VerifySportBusinessWorld of BusinessTechnology of BusinessNYSE Opening BellTechnologyWatch DocumentariesArtificial IntelligenceIntelligence RevolutionAI v the MindTech NowHealthWatch DocumentariesCultureWatch DocumentariesFilm & TVMusicArt & DesignStyleBooksEntertainment NewsArtsWatch DocumentariesArts in MotionTravelWatch DocumentariesDestinationsAfricaAntarcticaAsiaAustralia and PacificCaribbean & BermudaCentral AmericaEuropeMiddle EastNorth AmericaSouth AmericaWorld’s TableCulture & ExperiencesAdventuresThe SpeciaListTo the Ends of the Earth EarthWatch DocumentariesScienceNatural WondersClimate SolutionsSustainable BusinessGreen LivingAudioPodcast CategoriesRadioAudio FAQsVideoWatch DocumentariesBBC MaestroDiscover the WorldLiveLive NewsLive SportDocumentariesSite searchHomeNewsSportBusinessTechnologyHealthCultureArtsTravelEarthAudioVideoLiveDocumentariesWeatherNewslettersFrench supermarket's fridges hit by cyber attack5 minutes agoShareSaveAdd as preferred on GoogleIan AikmanAFP via Getty ImagesHundreds of French supermarkets have been hit by a cyber attack that caused their fridges and freezers to heat up, spoiling fresh and frozen food estimated to be worth millions of euros.

Hackers reportedly gained control of the software that regulates the temperatures of the refrigeration units, forcing some to warm to 50C (120F) overnight.

The chief executive of Coopérative U said several of its supermarkets had been hit by the "extremely serious and unprecedented" attack.

Almost 100 of the chain's stores were targeted, while between 150 and 200 Intermarché supermarkets were affected, according to the AFP news agency.

Intermarché said its fridges had heated up to 50C for six hours overnight into Monday, and the retailer had thrown away all the affected food to avoid health risks, the Reuters news agency reported.

Some supermarket staff reportedly said they were hit by waves of hot air when they opened freezer units on Monday morning.

French broadcaster BFMTV published an image showing a freezer in an ice cream aisle displaying a temperature of 26.5C.

Two supermarkets in the Alsace region reported losses of €270,000 (£228,000) between them, the broadcaster added, meaning the nationwide total could run into the millions.

Prosecutors in Paris confirmed the cyber attack and indicated it had prompted fire outbreaks, according to AFP.

The full scale of the attack is so far unclear.

Reports in specialist retail and local media said stores from other food giants, including Carrefour, E.Leclerc and Monoprix, were also attacked. BBC News has approached the supermarket chains for comment.

In a post on X, Coopérative chief executive Dominique Schelcher said staff were "fully mobilised, in co-ordination with refrigeration specialists, to restore the situation as quickly as possible".

He called for an investigation into the hack and said targeting equipment essential to the French food supply was "unacceptable".