Just Like Gachagua Predicted, SHA to Collapse in Six Months; Health CS Reveals This — Details

Health Cabinet Secretary Aden Duale has clarified the ongoing changes involving the transition from the SHA portal system to the Hospital Management Information System (HMIS), saying the move is intended to improve how patients are processed in health facilities.

According to Duale, the change is aimed at making the patient experience smoother by reducing waiting times and creating a more integrated healthcare environment. The system is expected to support better coordination of healthcare services and improve workflows within hospitals and other health facilities.

Duale also sought to clear the air over claims that HMIS is a completely new system being introduced by the government. He explained that the system is not new, but rather forms part of efforts to strengthen the way healthcare services are managed and delivered.

The clarification comes as the government continues implementing changes under the Social Health Authority (SHA), with technology playing an increasingly important role in registration, verification, claims processing and access to medical services.

The transition has attracted attention among patients and healthcare workers, particularly over how the new workflow will affect the process of seeking treatment. Some Kenyans have raised concerns about possible disruptions, while the government has maintained that the changes are designed to make service delivery more efficient.

Duale’s remarks are therefore likely to provide reassurance to Kenyans who may have been uncertain about the purpose of the system and whether it represents an entirely new healthcare platform.

The Health CS emphasized that the focus is on improving efficiency and creating a more connected healthcare environment. By integrating different processes, the government expects hospitals to handle patients more effectively while reducing unnecessary delays.

As implementation continues, attention will now shift to how the changes work on the ground and whether patients experience shorter waiting times and smoother access to healthcare services.

The latest clarification has also added to the ongoing public discussion about the government’s efforts to transform healthcare delivery through digital systems.

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