General News of Wednesday, 20 December 2017
Volta Regional Manager, Mr Samuel Lodonu, Driver and Vehicle Licensing Authority (DVLA), said the Authority had cleared its offices of middlemen, commonly known as “goro boys”.
He said consequently, turnaround time had reduced drastically at the Authority, attracting clients from Accra, Tema and Kumasi.
Mr Lodonu said this when the governing board of the Authority and the Chief Executive paid a working visit to their offices in Ho and other parts of the Volta Region.
“Now, no one stays here for over 40 minutes for any service. Between 10 and 30 minutes, you’ re done and this is because we have cleared the goro boys. We don’t have goro license, so we cleared them after constructing our fence wall,” he stated.
Mr Lodonu said, “the old DVLA is gone. No one can influence our examinations now, it is not possible, and there are receipts for every service and clients know what they are paying for and the cost, and we are happy about these”.
Chief Executive, DVLA, Mr Kwasi Agyeman Busia,commended the Ho office for the “positive change” and cautioned workers against aiding “goro boys because the GHC30, GHC20” could land them in trouble.
He asked them to be open, not to resist change and treat customers with courtesy.
“Be frank, nice and find a way of making clients feel better leaving than they came,” Mr Busia said.
Mr Frank Davies, Board Chairman of the Authority, asked the staff to enhance their work ethic and not allow “goro boys” to come back to the office.