The United Bank for Africa (Ghana) Limited, on Saturday won “Best Bank – Product Innovation and Services” for its innovative cash transfer product across Africa – Africash – at the just concluded Ghana Banking Awards which was held at the Labadi Beach Hotel in Accra.
The prestigious annual event was first established in 2001 to celebrate outstanding performance within the banking fraternity and was created to showcase excellence, significant innovation and service in key areas of finance and service delivery.
UBA Ghana is a major player in digital banking, with significant success in the deployment of E-Banking solutions in public and private sector, driven by the ground breaking B-Tracking project, and potential card schemes with Public, corporate and educational institutions.
Mrs. Abiola Bawuah, MD/CEO of UBA said “Since day one, we have been innovating. We have introduced many technological solutions in a bid to give our customers superior service and we are elated to have been recognized as the most innovative bank in Ghana. I wish to thank my team for their understanding of customer needs and the consistency with which we strive to delight them”.
She said, “Very soon, we are coming up with a card that answers the customer just in time exactly when they need funds. We hope to charm our customers by this product as well.”
UBA’s industry leading product, Africash, allows its customers send and receive cash using a simple real time process across its 18 subsidiary banks in Africa as well as its three international locations in New York, London and Paris. The Bank’s dominance in the digital banking space has been demonstrated by its product innovation and the Africash is one of many firsts that the UBA has introduced along with SMS alert, over a decade ago to enhance service delivery.
In addition to the Award won for Products and Services, UBA became 1st runner up to the award for Best Financial Performance which is a testimonial to its financial position at the last accredited financial year for 2016. UBA Ghana remains a major force in the Ghanaian Banking industry with a balance sheet size significantly improved by 55.04% in 2016 and ended the year at GHS 3.74 billion.
The significant rise in the bank’s total balance size was mainly funded with a whopping 68.26% increase in total customer deposits and closed 2016 with GHS 2.97 billion
UBA Ghana is a subsidiary of UBA Plc which is one of the leading providers of banking and other financial services on the African continent. The Bank provides services to over 14 million customers globally, through one of the most diverse service channels in sub-Saharan Africa, with over 1,000 branches and customer touch points and robust online and mobile banking platforms.