Single Window project to improve service delivery – West Blue Consult

Business News of Saturday, 28 January 2017

Source: citifmonline.ocm


Valentine Mintah West Blue CEOValentina Mintah, Chief Executive Officer of West Blue Consult

West Blue Consult, operators of the Ghana Single Window project at the Tema Port has announced plans to consolidate its activities to further improve service delivery to importers and exporters.

The Single Window project which was introduced by government to facilitate trade activities at the Tema port entered into phase two last year allowing exporters and importers to electronically process their transactions.

Speaking to Citi Business News, the Chief Executive Officer of West Blue Consult, Madam Valentina Mintah stated that new services will be introduced to this year to enhance revenue mobilization at the ports.

“We have trained about 14 entities to understand the import-export and transit processes in Ghana. So this will enable us to understand how things are currently being done to be able to define there are better-to-be ways of doing things,” she said.

She stated that all the organizations affected by activities at the port were engaged to explain a strategic plan action targeted at achieving the improved service delivery.

“We did it in consultation with all the stakeholders on that [we] were able to then produce the strategic action plan. It is this strategic action plan that is guiding all our efforts and activities in the coming year to ensure that we consolidate the work that has already been done with establishing the Ghana Trading Hub and the Pre-Arrival Assessment Recoding System which enable Customs to take or resume the function of classification and valuation which was previously undertaken on their behalf by the destination inspection companies,” she said.

“So with that foundation in place and the strategic action plan we believe that we are going to consolidate the efforts, introduce new services to ensure that Ghana is indeed open for business that it is easy to do business in the country, that government can collect efficient revenue whilst delivering excellent services to its clientele,” she added