Dr George Kwadwo Amofa, Deputy Director-General of Ghana Health Service
(GHS), on Thursday exhorted health personnel to respect the core values
of their profession that such as empathy and care.
noted that instead of showing compassion and fellow feeling for the
sick, some health personnel were just “working to be paid” and embark
on strike action for improved working conditions at the expense of
Dr Amofa made the call when opening a two-day seminar on “Leadership Dissemination” a pilot project, at Cape Coast.
participants from Central Regional Health Directorate, Cape Coast
Municipal, Abura-Asebu-Kwamankese, Twifo-Heman-Lower and Upper
Denkyira, Gomoa and Mfantsiman Districts, would be educated on the need
to improve health delivery through effective leadership approaches.
It is being sponsored jointly by GHS, USAID and Adventist Relief Agency (ADRA).
Amofa said “the human touch in our profession is being lost”, a
situation, he described as a “calamity” which must be addressed without
He said it was “worrying”, to see health
personnel who instead of promptly attending to accident victims rather
busy themselves “writing on a paper” or attending to other issues that
were not urgent at that particular moment.
Dr Amofa said
the GHS believed in excellence, therefore health personnel should
endeavour to acquire the right attitude and skills to help produce
He urged heads of health institutions and facilities to be honest, transparent and accountable.
noted that lack transparency bred suspicion and mistrust at the work
place, resulting in low output and appealed to the participants to take
the programme serious to help facilitate attitudinal change in the
Dr Amofa announced that a customer service care
would be launched soon as part of measures to enhance performance of
Dr Aaron Offei, Central Regional Director
of Health Services said the project was to equip leadership in the
sector to identify challenges in their areas and evolve plans to
resolve them, as well as improve relations with their subordinates.
explained that the participants were required to choose topics in their
areas based on their working experience, stressing that there was
teamwork, transparency and enhanced performance where good leadership
Dr Offei noted that even though the service was
constrained by inadequate resources, there was the need for health
personnel to look beyond resources and work hard to meet the challenges.
William Brown, Country Director of ADRA, said the project was to
improve access to quality health care by creating a shared vision for
He urged the participants to search and find
solutions to health issues peculiar to their environment and work hard
to help attain the desired results.
Issues to be discussed
under the project, are maternal health and breast-feeding, family
planning and increase in CHIP compounds in areas with low access to
During an open forum, some of the
participants who included district directors of health and community
health nurses, expressed concern about the activities of spiritual
churches and quacks in remote areas that were a hindrance to effective
health care delivery.