The South African Social Security Agency (SASSA) has urged all applicants for the Covid-19 Social Relief of Distress (SRD) grant of R370 to use cell phone numbers that are registered in their names when applying.
In a statement, SASSA Mpumalanga spokesperson Senzeni Ngubeni said the cell phone number and banking details are crucial particulars for the application process.
”All applicants and beneficiaries must be aware that using their number will assist in monitoring, checking the progress of the application and receiving notifications from the Agency that might need the applicant or beneficiary’s attention.
”These notifications include the messages to do the verification process. Without exercising the verification process, the application will be unsuccessful and no grant will be paid.”
Ngubeni also explained that the verification exercise ensures that the grant is paid to the right person and “assists in fighting against fraudulent activities.”
“When the banking details do not belong to the applicant, the system will not verify the payment. Once the banking details have been verified and confirmed, the grant will be received from next pay run.”
Ngubeni stressed that providing accurate information is essential to avoid unnecessary delays in the processing of applications.
”To avoid unnecessary delays with your application, applicants must provide accurate information.”
To apply for this grant search to https://srd.sassa.gov.za select either South African ID Holders or Asylum Seekers and Special Permit Holders and follow the prompts.
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