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Tuesday, May 13, 2025

Patients allegedly turned away from Karenpark clinic due to doctor shortages

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Patients visiting the Karenpark clinic in Akasia, Pretoria North, have allegedly been turned away from the facility in the past few weeks due to there being no doctor on duty.

Councillor Rina Marx of the Freedom Front Plus, who recently visited the clinic, said her party had warned the Gauteng Health Department weeks ago that the situation would occur after the department suddenly terminated doctors’ contracts on March 31, 2025

Marx, who is former Member of the Mayoral Committee for Health in Tshwane, also pointed out that the clinic specialises in treating women and children and that all the affected doctors were part of the pilot programme of the National Health Insurance.

“The decision impacts thousands of patients who frequent the 24 clinics in the Tshwane Metro. Many patients rely on these clinics for the treatment of HIV/AIDS, TB, sexually transmitted diseases, pre-natal care and chronic medication,” she said.

According to her, the clinic’s patients cannot afford private healthcare services, and are being denied essential healthcare.

She said her party’s MPL in the Gauteng Legislature, Advocate Anton Alberts, has already enquired about the matter from the MEC for Health, Nomantu Nkomo-Ralehoko.

“The party demands answers from the MEC and an explanation of how the Department will ensure that patients get the care they need,” she said.

Marx expressed concern that if the situation is not addressed soon it could turn into a health disaster.

When asked for comment Gauteng Health Department said: “Thank you for your media query. However, please note that this facility falls under the jurisdiction of the City of Tshwane, and thus your query should be directed to them.”

Municipal spokesperson Lindela Mashigo denied allegations that clients were turned away at the clinic.

“The city provides nurse-driven and doctor-supported primary healthcare services on behalf of the Gauteng Province Health Department. There are currently two doctors supporting the Karenpark clinic,” he said. 

He explained that the provincial health department handles the contractual appointment of doctors and deploys them to city clinics.

“It must be noted that not all clients must see a doctor, however, our clinics continue to function with the available resources,” he said.

Mashigo said the city is working closely with the health department to ensure uninterrupted quality services for residents.

“With regards to your question on the FF Plus having warned Gauteng Health Department and terminated doctors contracts, you are requested to contact the Office of the MEC of Health in Gauteng,” he said.

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