SASSA warns beneficiaries against frequent bank account changes in Gauteng

The South African Social Security Agency (SASSA) has urged social grant beneficiaries to avoid frequently changing their nominated payment methods and bank account details.

While beneficiaries have the right to choose how they receive their grants, SASSA warned that frequent changes put payments at risk and lead to avoidable delays.

The agency said beneficiaries who change bank accounts close to payment dates risk missing the cut-off for the cycle, causing grants to be paid later than expected.

Errors in banking information and unverified new accounts can also cause transactions to be rejected and returned.

SASSA encouraged beneficiaries to maintain stable banking arrangements to ensure uninterrupted payments and support financial inclusion.

SASSA spokesperson Lungelo Mkamba said repeated changes require every new account to be verified to protect beneficiaries and public funds against fraud and identity theft.

“Repeated changes to banking details also require every new account to be verified to protect beneficiaries and public funds against fraud and identity theft.

“Frequent changes place additional pressure on our personnel, systems and service points, while increasing administrative costs and enquiries,” said Mkamba.

Mkamba added that the agency aware some beneficiaries switch bank accounts due to existing financial obligations, including loans and debit orders.

SASSA urged beneficiaries to understand their contractual obligations with financial institutions, warning that changing an account does not cancel debts owed to lenders or creditors.

“Beneficiaries experiencing difficulties with loan repayments or other financial commitments are encouraged to seek appropriate financial advice and engage directly with their financial institutions,” said Mkamba.

He added that SASSA remains committed to protecting the integrity of the social grants system and ensuring eligible beneficiaries receive their payments.

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