Thousands were stranded at America’s airports. What went wrong?
Homeland Security and Transportation Department officials blamed aging and “overloaded” air traffic control technology being patched with new technology for a rare nationwide ground stop that stranded tens of thousands of people Nov. 13.The more than four-hour halt grounded thousands of flights and sent ripples through other forms of transportation as people scrambled to find rental cars, trains and buses to reach their destinations.
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