SHA to Visit Homes and Businesses Nationwide, Urge Kenyans to Clear Outstanding Contribution Arrears

Kenyans will soon receive assistance with their Social Health Authority (SHA) accounts following the announcement of a nationwide registration and compliance exercise.

The programme will begin on November 16 and continue until December 15, 2026, covering households and business premises across the country.

Under the arrangement, SHA officials will conduct field visits to help citizens register, check their contribution records and resolve outstanding compliance issues.

The exercise will also target employers, with officials expected to assist businesses in understanding and meeting their social health insurance obligations.

Of particular interest is the provision for Kenyans who have accumulated unpaid contributions.

SHA has encouraged affected members to take advantage of the Lipa SHA Pole Pole facility, which allows outstanding contributions to be settled through instalments.

The arrangement is intended to make it easier for individuals struggling with accumulated arrears to regularise their accounts.

SHA Chief Executive Officer Mercy Mwangangi has urged Kenyans to cooperate with the visiting officials and use the opportunity to address their insurance obligations.

She noted that the exercise would help more citizens access assistance while strengthening participation in the country’s social health insurance programme.

Mwangangi further emphasised that maintaining updated contribution records was important in supporting the government’s broader Universal Health Coverage agenda.

“SHA calls upon all Kenyans to embrace this initiative, take advantage of the field visits to seek assistance and ensure that their social health insurance obligations are up to date,” she appealed.

The authority maintains that achieving Universal Health Coverage requires collective participation from citizens, employers and other stakeholders.

The campaign is also expected to improve public awareness about registration procedures, contribution requirements and available payment arrangements.

With the visits scheduled across the country, Kenyans are encouraged to prepare their relevant details and seek clarification from authorised SHA representatives.

The exercise provides an opportunity for individuals and businesses to review their compliance status before the December 15 deadline.

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