KRA Announces iTax Discussion as Kenyans Seek Answers Over Unexpected Tax Penalties

The Kenya Revenue Authority (KRA) is preparing to address concerns from taxpayers who have discovered unexpected debts, penalties and interest charges on their iTax accounts without understanding how they arose.

The authority has invited Kenyans to submit questions ahead of an online discussion scheduled for Thursday, November 12, 2026. The session will bring together experts to explain outstanding tax obligations, the tax amnesty programme and procedures for resolving disputes.

In a statement issued on Wednesday, November 11, KRA asked taxpayers to share the questions they would raise after finding unfamiliar penalties on their accounts.

The discussion is expected to clarify how such liabilities arise and what steps taxpayers can take when they disagree with amounts displayed on the iTax platform.

The announcement comes as KRA continues to publicise its 100 per cent waiver on eligible penalties, interest and fines. The relief targets taxpayers with outstanding obligations who want to settle their principal tax without paying qualifying additional charges.

To benefit, taxpayers must submit all outstanding returns and pay any unpaid principal tax by December 31, 2026. The waiver applies to eligible penalties, interest and fines, rather than the principal tax itself.

KRA has urged taxpayers to complete the required payments and filings before the deadline instead of waiting until the final days of the programme.

The November 12 discussion will provide an opportunity for Kenyans to seek clarification on the amnesty conditions and understand how to challenge or resolve disputed tax assessments.

For taxpayers facing unexplained iTax balances, the session could help identify the appropriate steps to take. However, individual debts and penalties will still need to be examined against each taxpayer’s records and circumstances.

https://peopledaily.digital/news/kra-moves-to-address-kenyans-concerns-over-unexplained-itax-debts-penalties

OpraNews feedback-opera-news-app@opera.com