Safaricom Replaces Entire M-PESA Technology Platform, Introduces New Fintech 2.0 System

Safaricom has made a major change to its M-PESA services after replacing the entire technology platform that powers the popular mobile money service. The telecommunications company has introduced a new system known as Fintech 2.0, marking a significant milestone in its efforts to modernise digital financial services.

The development is expected to improve the speed, reliability, security and efficiency of M-PESA, which is used by millions of Kenyans and customers across Africa.

According to information disclosed in Safaricom’s FY2026 annual report, Fintech 2.0 is not simply an upgrade of the previous system. Instead, it is a completely new technology platform designed to support the growing number of transactions conducted through M-PESA.

One of the biggest improvements is its transaction-processing capacity. The previous platform could handle approximately 4,500 transactions per second. However, the new system has increased this capacity to about 6,000 transactions per second, with room to expand to 10,000 transactions per second as demand increases.

This improvement is important because millions of people depend on M-PESA to send and receive money, pay bills, purchase goods and services, and conduct business transactions.

Safaricom has adopted a microservices-based architecture for the new platform. This technology allows different components of the system to operate independently.

Under the new arrangement, a technical problem affecting one component is less likely to disrupt the entire M-PESA service. This could help reduce service interruptions and improve the overall customer experience.

The platform also uses a combination of cloud technology and physical infrastructure, giving Safaricom greater flexibility when managing its financial services.

Additionally, the company expects the new technology to support artificial intelligence applications, strengthen fraud detection and make it easier to introduce new financial products.

Safaricom is also working towards expanding its financial services beyond traditional money transfers. These include savings, investments, credit facilities, insurance and merchant payment solutions.

The changes form part of the company’s wider ambition to become a leading technology company rather than concentrating only on telecommunications.

For ordinary Kenyans, the improvements are expected to deliver faster transactions, better service reliability and stronger protection against financial fraud.

The new technology will also give Safaricom the capacity to accommodate increasing demand as more customers and businesses embrace digital payments.

Separately, Safaricom is consolidating its mobile applications under My OneApp, bringing M-PESA and other services together.

source:https://www.facebook.com/tukocokebreakingnews/posts/pfbid0oDzaYEQtNoLQyodMe5QZxfw9UrZDbRqgj7aYJTG67QtQ64d6rmJCpjLGmBNADtnkl

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