OPay Opens New Kano Office to Improve Customer Support

Digital financial services provider OPay has opened a new office in Kano State as part of efforts to bring customer support and financial services closer to residents and businesses.

The new office is located on Hadeja Road, near Yankaba Market, beside Keystone Bank in Kano.

The facility will serve as a support centre for customers, merchants and business partners, providing a physical location where they can seek assistance, make enquiries and discuss business-related issues.

OPay said the expansion would strengthen its engagement with local traders and businesses while improving access to its digital payment solutions.

Speaking during the opening, the company’s Chief People Officer, Ifeoma Mba, said the move was part of its commitment to staying closer to the communities it serves.

She explained that having an office in Kano would allow more customers and businesses to access support while helping the company better understand their needs.

Kano is one of Northern Nigeria’s major commercial centres, with many traders and business owners relying on financial services for everyday transactions.

Since beginning operations in Nigeria in 2018, OPay has provided services including money transfers, bill payments, airtime and data purchases, card transactions and merchant payments.

The company said its operations across Nigeria would continue as usual, with services remaining available to customers and merchants.

The opening of the Kano office represents another step in OPay’s efforts to expand its physical presence and support the use of digital financial services across the country.

Source: https://x.com/DailyPostNGR/status/2119716628719919502/photo/4?s=19

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