End of an Era? Safaricom Makes Major Move Affecting Millions of Kenyans Who Depend on M-Pesa

Safaricom has introduced a new technology platform to power its M-Pesa services, increasing the number of transactions the mobile money service can process every second.

The telecommunications company announced the rollout of Fintech 2.0, a new platform replacing its existing M-Pesa infrastructure.

According to information released on Monday, November 9, 2026, the upgraded system has increased M-Pesa’s transaction processing capacity from approximately 4,500 to 6,000 transactions per second.

The new platform also has the ability to handle up to 10,000 transactions per second as demand for mobile money services continues to grow.

The development is expected to strengthen the system’s ability to handle the large number of transactions made by Kenyans who depend on M-Pesa for their daily financial activities.

M-Pesa has become an important part of Kenya’s economy, allowing millions of customers to send and receive money, pay bills, purchase goods and access other financial services using their mobile phones.

The platform is also widely used by businesses, including small traders who depend on mobile payments to serve their customers.

The latest upgrade comes at a time when Safaricom is making changes to its digital financial services to improve service delivery and support the growing number of transactions taking place across the country.

By increasing its processing capacity, the company aims to provide infrastructure that can accommodate future growth without struggling with rising demand.

The ability to scale up to 10,000 transactions per second also gives the company room to expand its services as more customers and businesses embrace digital payments.

However, Safaricom has not indicated that customers will need to change their M-Pesa accounts or phone numbers to benefit from the new platform.

The announcement is likely to attract attention from M-Pesa users, especially businesses that rely on the service every day.

Kenyans will now be watching how the new system performs following its rollout.

Title–Master feedback-opera-news-app@opera.com