ECG To Begin Nationwide Revenue Mobilization Exercise On November 9 To Recover Outstanding Bills

The Electricity Company of Ghana (ECG) will begin a nationwide Mass Revenue Mobilisation Exercise on Monday, 9 November 2026, aimed at recovering outstanding electricity bills from customers and government institutions.3News report (7 November 2026); Graphic Online, MyJoyOnline and ECG official statements.

The exercise, which is scheduled to run until Friday, 27 November 2026, will cover all categories of customers with arrears. This includes residential, commercial and industrial users, as well as Ministries, Departments and Agencies (MDAs).

Dr Charles Nii Ayiku Ayiku, General Manager for External Communications at ECG, announced the exercise on behalf of the company. He urged customers with unpaid bills to settle their accounts immediately to avoid disconnection and the additional cost of reconnection fees.

Special teams will be deployed to monitor the exercise. ECG has warned that customers found with illegal connections, those who interfere with the exercise, or those who reconnect their supply illegally after disconnection will be apprehended and prosecuted.

Customers who are unable to access their bills have been advised to visit the nearest ECG office for assistance. Payments can be made through the ECG Mobile App, available on Google Play, or through other regular payment channels. Those needing further help can contact the ECG Contact Centre on 0302 611611 or reach the company through its social media platforms.

ECG said the exercise is intended to improve revenue collection and strengthen the company’s financial position so that it can continue to deliver reliable electricity services.

The announcement was made a few days before the start of the exercise, giving customers a short window to clear any outstanding balances.

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