Reps summon MTN, Airtel, Glo CEOs over poor network quality, threaten arrest

The House of Representatives has directed chief executive officers of telecommunications companies in Nigeria to appear before it on October 28 to explain the persistent decline in service quality, warning that those who fail to comply could face arrest.

The directive was issued on Wednesday by the House Ad hoc Committee investigating the consistent poor quality of service and customer experience in the Nigerian telecommunications sector.

The resolution followed the adoption of two motions moved by Rep. Sunday Umeha (APC-Enugu) and Rep. Afam Ogene (NDC-Anambra), after the CEOs of MTN, MAFAB Communications and other service providers failed to honour previous invitations to appear before the committee.

The committee directed the Nigerian Communications Commission (NCC) to ensure that the CEOs of MTN, Globacom, Airtel, MAFAB and other telecommunications service providers appear before it on October 28 at the National Assembly Complex.

The operators were also directed to submit all relevant documents to the committee on or before the scheduled hearing date.

Osoba alleged that invited CEOs had continued to offer various excuses and send lower-ranking staff to represent them instead of appearing before the committee themselves.

Rep. Ibe Osonwa (LP-Arochukwu/Ohafia) criticised telecommunications companies for generating substantial revenue from Nigeria while failing to appear before lawmakers to account for their activities.

In his ruling, Osoba urged the NCC to ensure that telecommunications operators complied with the committee’s resolution and that their chief executives appeared as directed.

A month later, Nairametrics reported that mobile network operators and tower companies had invested a combined N2.5 trillion in network infrastructure in 2025 amid continuing complaints about service quality. The NCC said the investments supported the addition and upgrade of more than 2,800 telecommunications sites nationwide.

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