First Come, First Served: Safaricom Users Smile as Company Gives This Free Gift to Its Customers

The company has various offers aimed at giving customers more value when using its mobile services. However, the specific details of the reported free airtime offer, including the amount available and how customers can qualify, have not been independently confirmed.

Kenyans are therefore advised to check the official Safaricom channels before taking any action to claim the reported reward.

The development comes as mobile phone users continue to pay close attention to the cost of calls, internet bundles and other communication services. Airtime remains important to many customers who depend on their phones to communicate with family members, conduct business and access essential services.

Safaricom has also been introducing changes to some of its products. In August 2026, the company launched its PATA MORE campaign, which increased data allocations on selected bundles and introduced additional benefits for customers. These changes formed part of its efforts to provide greater value to users.

Customers should also be careful when dealing with messages claiming to offer free airtime. They should avoid sharing their M-PESA PINs, passwords or other sensitive information with unknown people or websites.

Any genuine promotion should have clear instructions explaining who qualifies, how to participate and when the offer expires.

Kenyans can visit Safaricom’s official website or contact Safaricom Care to establish whether the reported offer is active and what steps are required to benefit.

Would you take advantage of a free airtime offer if Safaricom confirmed it was available to you?

Title–Master feedback-opera-news-app@opera.com