Ghana Water Ltd. (GWL) in the Eastern Region has begun a large-scale legal campaign to recover more than GHC32 million owed by long-term defaulters, a debt the company said is undermining its ability to operate effectively and improve water service delivery.
In the first phase of the exercise, 15 customers have been processed for court and are expected to appear before a judge in the coming days.
GWL’s legal team said more names will be added as the campaign intensifies, targeting customers who have ignored repeated reminders, accumulated long-term arrears, or continued to refuse payment even after disconnection.
The action also covers individuals and businesses that have opted to rely on alternative water sources, such as boreholes and wells, without settling their outstanding bills.
Regional Chief Manager, Ing. Paul C. Akpanya, said the company is prepared to take all lawful steps necessary to retrieve the debts.
“We will go the extra mile within the remit of the law to recover every arrear owed the company. This is essential for sustaining our operations and improving service delivery to the public,” he said.
The first batch of cases filed includes a mix of commercial and residential customers:
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Jilcom (Suhum roundabout Shell Station)
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Petroleum & Construction Ltd.
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Constance Baafi
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Ebenezer Larbi Opare
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Yomboi EA Adu
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Dora James Okyere
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KAMA Group of Companies (Regional Director of Health)
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Paulina Donkor
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Richard Boadu
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Felicia Okyere Darko
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F. A. Mpare
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Taylor Posiah & Oduro
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Patrick Ernest Obeng
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Kwame
GWL noted that recovering these outstanding funds is vital to maintaining operations, expanding infrastructure, and ensuring a consistent water supply across the Eastern Region.
The company is urging all customers in arrears to visit the nearest district office or use available electronic payment channels to settle their debt promptly.
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