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Monday, December 29, 2025

ECG, GWL must improve services following new utility tariffs

The Deputy Ranking Member on Parliament’s Energy Committee, Collins Adomako-Mensah, has called on the Electricity Company of Ghana (ECG) and Ghana Water Limited (GWL) to significantly enhance their service delivery following the recent approval of new utility tariffs, which will take effect in January 2026.

Under the revised tariff structure, electricity rates are set to increase by 9.86% across all customer categories, while water tariffs will rise by 15.92% over the five-year regulatory period.

Speaking to Citi News on Wednesday, December 3, the Afigya Kwabre North MP emphasised that such adjustments must be matched by improved service quality.

“Ordinarily, any Ghanaian would not be excited about an increase in tariffs, but I am comforted that it was not the full amount the utility agencies were requesting. We have always advocated that when you request a tariff hike, Ghanaians should see a commensurate level of service.

“With this increment, I am hoping that ECG services will improve, and that all other utility agencies will also enhance their performance,” he said.

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