The Northern Electricity Distribution Company (NEDCo) has recorded a significant improvement in its revenue collection performance in Tamale, reducing distribution losses from a high of 57% in January 2025 to 47% as of September 2025.
This 10-percentage-point improvement is attributed to an enhanced revenue mobilisation drive embarked upon by the current NEDCo management.
The Managing Director of NEDCo, Ing. Yamoah, described the progress as a clear sign of growing public cooperation and the dedication of the company’s revenue task teams.
“This achievement is encouraging, but we are still far from our target. We need even greater collaboration from residents and traditional leaders to improve revenue collection and ensure reliable power supply across our operational zones,” the MD stated.
“Revenue generation is very critical because that ensures that we are able to pay power producers and also embark on the necessary infrastructure development to ensure reliable supply of power,” he noted.
He emphasised that while the gains are commendable, there are still significant challenges, particularly in areas with high rates of illegal electricity connections.
These unlawful activities not only reduce the company’s ability to generate needed revenue but also place immense pressure on the power infrastructure, leading to the breakdown of overloaded transformers.
“Illegal connections cause transformers to overload, which often leads to them blowing up. This disrupts power supply, inconveniences entire communities, and increases maintenance costs. We are appealing to those involved in such practices to stop immediately — not just because it’s illegal, but because it hurts all of us,” he added.
The MD reaffirmed NEDCo’s commitment to improving service delivery but stressed that sustainable progress depends on customer compliance, timely payment of bills, and a joint effort to curb power theft.
The company plans to roll out its community engagement programme, including partnerships with traditional authorities, local leaders, and residents to raise awareness about the economic and social impact of illegal power connections and non-payment of electricity bills.