Hon. Samuel Okudzeto Ablakwa, has launched a bold “Reset Agenda” to tackle corruption and chronic poor service at the country’s embassies, citing “considerable outrage” over recent reports of mistreatment of citizens abroad.
In a sweeping policy shift, Ablakwa revealed that all embassy phone calls will now be recorded and reviewed to monitor staff professionalism, while new performance metrics for ambassadors will prioritize responsiveness.
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