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Friday, June 6, 2025

Ghana Link defends e-tracking system after national security criticism

Ghana Link Network Services Ltd, operators of the country’s Electronic Cargo Tracking (E-Tracking) system under the Integrated Customs Management System (ICUMS), has strongly refuted claims made by a National Security officer questioning the reliability of the system.

In a statement issued today, the company described the remarks—made publicly during a cargo examination in Kumasi—as “inaccurate and misleading.”

Ghana Link outlined a detailed timeline, noting that all tracking devices were properly installed under Customs supervision, route and cargo changes were duly approved, and system-generated alerts were triggered and investigated as designed.

The company also raised concerns over an incident where one of its officers was briefly detained by National Security operatives for refusing to bypass standard protocols.

“The facts speak for themselves,” the statement said. “There was no tracking failure. Devices functioned as intended, approvals were obtained, and alerts were generated and acted upon.”

Ghana Link reaffirmed confidence in the E-Tracking system, describing it as a GPS-enabled, tamper-evident solution that meets international standards.

The company expressed disappointment that a National Security officer would publicly undermine a system credited with improving revenue assurance and trade transparency.

It reiterated its commitment to collaborating with all stakeholders to strengthen inter-agency coordination and uphold the integrity of Ghana’s cargo monitoring systems.

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