The Electricity Company of Ghana (ECG) has assured the public that efforts are underway to restore power following outages caused by a severe rainstorm that hit parts of the country on Sunday.
In an official announcement, ECG confirmed that the storm disrupted sections of its network, leading to power cuts in several areas. The company emphasized that its engineers are working diligently to repair faults and ensure affected customers regain electricity as soon as possible.
ECG also encouraged individuals experiencing localized outages, fallen poles, or sagging conductors to report such incidents promptly. Customers can reach the ECG Call Center at 0302-611611, visit the nearest ECG office, or contact the company via @ECGghOfficial on Facebook, X, or Instagram for swift assistance.
While expressing regret over the inconvenience caused, ECG reassured the public of its commitment to restoring stability to the power supply.
Read the full statement below
Announcement
Sunday, 18th May 2025
OUTAGES DUE TO HEAVY RAINSTORM
The Electricity Company of Ghana wishes to inform our cherished customers and the general public that the heavy rainstorm that hit parts of the country today, Sunday, 18th May, 2025, has caused some outages within our network.
ECG wishes to assure all affected customers that our engineers are working assiduously to repair the faults and restore power supply.
Individual/localised outages and incidents of fallen poles, or sagging conductors within customers’ vicinities should be reported to the ECG Call Center on 0302-611611, the nearest ECG office, or reach us on our social media handles via @ECGghOfficial on Facebook, X, or Instagram for prompt intervention.
The inconvenience caused is deeply regretted