Ghana’s Minister for Communication, Digital Technology, and Innovations, Hon. Samuel Nartey George, has given satellite internet provider Starlink one month to meet the country’s regulatory requirements.
Why it matters
Starlink is currently operating in Ghana without a physical office or customer support system. The government says that must change—fast.
Details
The Minister outlined three key conditions for Starlink to continue operating in Ghana:
- Local office: Starlink must set up a physical presence to facilitate coordination and oversight.
- Customer support: A toll-free number and in-country support center must be established to address user complaints.
- Regulatory compliance: The company must register, obtain proper licenses, and meet tax obligations.
Zoom out
Starlink’s low-Earth orbit satellite technology has made it popular in rural and underserved areas, where traditional ISPs fall short.
What they’re saying
Sam George noted that while Ghana welcomes innovation, “compliance with the law is non-negotiable.” He added that once regulatory issues are resolved, the government is open to partnering with Starlink to boost rural connectivity.
Between the lines
This move signals Ghana’s push for greater oversight of tech firms operating in its digital space—especially those with growing influence but limited local accountability.