The GIA president emphasised the need for Ghana’s insurance industry to embrace innovation
The President of the Ghana Insurers Association (GIA), Seth Kobla Aklasi, has called on insurance industry players to adopt Artificial Intelligence (AI) to enhance operational efficiency.
Speaking at the opening ceremony of the GIA’s 3rd annual International Educational Seminar in Accra, Aklasi stated, “AI-enabled tools can process claims in real time, especially in the medium to short term. Additionally, AI can assess accidents in real time and credit accounts instantly.”
He emphasised the need for Ghana’s insurance industry to embrace innovation and keep pace with global trends and international best practices.
The three-day seminar, held from May 14 to May 16, 2025, is themed; “Innovating Together – Building a Resilient Insurance Future.”
It is designed to help industry players benchmark global standards and contribute meaningfully to Ghana’s overall economic development.
The event has drawn together some of Ghana’s most skilled and experienced insurers and reinsurers, along with experts in related fields such as marketing, corporate communications, economics, corporate management, and information technology.
The Acting Deputy Commissioner of Insurance, Bernard Ohemeng-Baah, also reaffirmed the National Insurance Commission’s (NIC) commitment to supporting industry players.
According to him, the NIC will continue to provide an enabling environment through active listening, collaboration, and leadership with key stakeholders.
He expressed confidence that this approach will drive innovation and improve industry efficiency.
Sponsored by WAICA Re, the seminar offers capacity-building opportunities for insurance practitioners and serves as a valuable platform for networking.
Five experts from Ghana, along with Mulenga Mutati, President of the Zambia Insurance Association, will serve as speakers.