Samuel Okudzeto Ablakwa, Minister of Foreign Affairs
The Minister of Foreign Affairs, Samuel Okudzeto Ablakwa, has assured applicants who began their passport applications before the transition to the new chip-embedded passport system that they will be attended to promptly.
According to him, applicants with incomplete applications are required to visit the new portal at passport.mfa.gov.gh and follow the instructions provided to complete their application.
In a post on his X (formerly Twitter) account, Ablakwa wrote, “An assurance to the 7,900 Ghanaians who paid for passports under the old arrangement before we switched to chip-embedded passports, we have them covered. You don’t have to pay twice. No Ghanaian will be disadvantaged. The about 22,100 Ghanaians who started the passport application process but did not make payments also have 90 days to complete the process.”
He confirmed that all applicants will receive the new chip-embedded passports.
A press release from the Ministry on April 30, 2025, reiterated that following the switch from biometric to chip-embedded passports on April 28, 2025, the Ministry is working expeditiously to ensure a seamless transition.
“The Ministry notes that about 30,000 old applications remain on the old system, out of which 7,900 paid applicants have incomplete applications. Applicants with incomplete applications are assured that they will not be charged again to complete the pending applications,” the statement read.
The Public is, however, advised to note the following:
i. Those who started the application under the old system are to complete all such pending applications within 90 days;
ii. Applicants whose appointments have already been booked on the old system should proceed to the Passport Application Centres for their biometrics to be captured on the appointed day; and
iii. Applicants who missed their appointments on 28th and 29th April, 2025, are advised to visit the respective Passport Application Centres for further processing of their applications.
All enquiries may be directed to the 24-Hour hotline on 0302-754-200 for clarification.
SSD/MA
Watch the latest edition of BizTech below:
Click here to follow the GhanaWeb Business WhatsApp channel