<\/p>\n
Telkom has apologised to its customers after a lengthy mobile network outage on Monday afternoon. As a sorry, the mobile network has offered their affected customers a two-day one gigabyte bundle.<\/p>\n
\u201cDear customer, we apologise for the recent network outage. As a token of apology we allocated you 1GB Free Telkom Mobile Data, valid for 2 days,\u201d the mobile network said in an SMS to its clients on Tuesday.<\/p>\n
In a post on X, Telkom said: \u201cTo you, our loyal and valued customer, siyaxolisa, ons is jammer, re kopa tswarelo. Please accept 1GB Telkom data as a token of our apology.\u201d<\/p>\n
According to the post on X, the free data will be rolled out over the next few days. <\/p>\n
\nTo you, our loyal and valued customer, siyaxolisa, ons is jammer, re kopa tswarelo \ud83d\ude4f![CDATA[]]>\ud83c\udffd<\/p>\n
Please accept 1GB Telkom data as a token of our apology. We\u2019ll roll this out over the next few days, check in on this post once yours has landed. \ud83d\udc99<\/p>\n
Thank you for your patience. pic.twitter.com\/lYkJrxGkXZ<\/a><\/p>\n
\u2014 @TelkomZA (@TelkomZA) May 13, 2024<\/a><\/p>\n<\/blockquote>\n
People have already started posting on X about receiving their free data from the network provider with mixed reactions. <\/p>\n
One person on X thanked for the free data and said that they accepted the apology from Telkom. <\/p>\n
\nThank you Telkom\ud83d\ude4f apology accepted pic.twitter.com\/u4dagKx4Qm<\/a><\/p>\n
\u2014 Call me Thabo\ud83e\ude78 (@Callmethaboo2nd) May 14, 2024<\/a><\/p>\n<\/blockquote>\n
Another user asked: just 1GB for losing 100 calls yesterday?<\/p>\n
\nAowa Telkom, just 1GB for losing 100 calls yesterday..? pic.twitter.com\/hLC9VDySOe<\/a><\/p>\n
\u2014 South Africa Is A Movie \ud83c\udfac (@Phuza_7) May 14, 2024<\/a><\/p>\n<\/blockquote>\n
Another user said that the Telkom is so real. <\/p>\n
\nTelkom is so real pic.twitter.com\/bS3vp7z9Bp<\/a><\/p>\n
\u2014 Vusi.Mz\ud83e\udd89 (@YouDunnoVusi) May 14, 2024<\/a><\/p>\n<\/blockquote>\n
One user who posted about getting the free data said that they lost money due to the outage.<\/p>\n
\nDear Customers, we are aware of the network outage affecting our customers. Our technicians are hard at work to restore the network. We apologise for any inconvenience caused.<\/p>\n
\u2014 @TelkomZA (@TelkomZA) May 13, 2024<\/a><\/p>\n<\/blockquote>\n
Another user accepted Telkom\u2019s apology but asked them to do better because they lost many calls yesterday.<\/p>\n
\nThank you Telkom apology accepted, please do better today, I lost so many calls yesterday. pic.twitter.com\/vFZmUcf7N8<\/a><\/p>\n
\u2014 \ud83c\uddff![CDATA[]]>\ud83c\udde6\u24c2\u2376\u2229\u24d3\u24ce Ndlela KaMaMlobeli Camera\ud83c\udfa5 Lady (@FitMandisa) May 14, 2024<\/a><\/p>\n<\/blockquote>\n
When the network outage took place yesterday, Telkom let customers know that they were aware of the outage. <\/p>\n
The company said: \u201cDear customers, we are aware of the network outage affecting our customers. Our technicians are hard at work to restore the network. We apologise for any inconvenience caused.\u201d<\/p>\n
\nDear Customers, we are aware of the network outage affecting our customers. Our technicians are hard at work to restore the network. We apologise for any inconvenience caused.<\/p>\n