{"id":211502,"date":"2024-08-20T22:30:04","date_gmt":"2024-08-20T22:30:04","guid":{"rendered":"https:\/\/www.ghanamma.com\/2024\/08\/20\/bolt-introduces-speech-to-text-translation-feature-for-their-driver-app\/"},"modified":"2024-08-20T22:30:04","modified_gmt":"2024-08-20T22:30:04","slug":"bolt-introduces-speech-to-text-translation-feature-for-their-driver-app","status":"publish","type":"post","link":"https:\/\/www.ghanamma.com\/2024\/08\/20\/bolt-introduces-speech-to-text-translation-feature-for-their-driver-app\/","title":{"rendered":"Bolt introduces speech-to-text translation feature for their driver app"},"content":{"rendered":"<p><\/p>\n<div>\n<p><img decoding=\"async\" src=\"https:\/\/image-prod.iol.co.za\/16x9\/800?source=https:\/\/xlibris.public.prod.oc.inl.infomaker.io:8443\/opencontent\/objects\/82c6f73f-9b17-5158-9627-dc9c3980dcfa&amp;operation=CROP&amp;offset=0x3&amp;resize=2008x1128\" class=\"type:primaryImage\"\/><\/p>\n<p>Ride-hailing platform, Bolt, is enhancing its Driver App with a new chat feature that allows driver-partners to communicate more effectively with passengers, regardless of language barriers.<\/p>\n<p>This latest upgrade introduces the ability to translate speech to text, enabling driver-partners to dictate messages instead of typing them. <\/p>\n<p>This message is then transcribed, translated into the rider\u2019s preferred language, and sent as a regular chat message to the rider.<\/p>\n<p>To use this feature, drivers can simply tap the microphone icon in the chat interface, grant the app permission to access the phone\u2019s microphone, select their language, and dictate their message.<\/p>\n<p>Before sending, they have the option to review and edit the transcribed text, ensuring accuracy before it is translated and sent to the rider in their preferred language.<\/p>\n<p>Initially available on Android devices, this chat upgrade is particularly beneficial for local driver-partners who frequently interact with tourists.<\/p>\n<p>Many travellers using Bolt across the 50+ markets where the company operates will now have a smoother experience, as the difference in languages will be further minimised.<\/p>\n<p>This speech-to-text translation feature is part of a series of recent enhancements to the Bolt Driver App, including the introduction of Driver Compliments. This feature allows passengers to recognise and motivate drivers by accompanying a high rating with positive feedback and comments after a trip.<\/p>\n<p>Sandra Buyole, Regional PR Manager at Bolt, said:  \u201cAt Bolt, we know how important it is to have quick and effective communication between driver-partners and riders. <\/p>\n<p>\u201cWith this upgrade, we enable driver-partners in South Africa to communicate more easily and swiftly with our riders.\u201d<\/p>\n<p><strong id=\"strong-4bf9645c3aaeae6f1a5a02f92378a4b6\">IOL<\/strong><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Ride-hailing platform, Bolt, is enhancing its Driver App with a new chat feature that allows driver-partners to communicate more effectively with passengers, regardless of language barriers. This latest upgrade introduces the ability to translate speech to text, enabling driver-partners to dictate messages instead of typing them. This message is then transcribed, translated into the rider\u2019s [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-211502","post","type-post","status-publish","format-standard","category-technology"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Bolt introduces speech-to-text translation feature for their driver app - Ghanamma.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ghanamma.com\/2024\/08\/20\/bolt-introduces-speech-to-text-translation-feature-for-their-driver-app\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bolt introduces speech-to-text translation feature for their driver app - Ghanamma.com\" \/>\n<meta property=\"og:description\" content=\"Ride-hailing platform, Bolt, is enhancing its Driver App with a new chat feature that allows driver-partners to communicate more effectively with passengers, regardless of language barriers. 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