\n
A global outage affecting Microsoft products including email service Outlook and video game Minecraft has been resolved, the technology giant said in\u00a0an update.<\/strong><\/p>\nThe firm said preliminary investigations show the outage was caused by a cyber-attack and a failure to properly defend against it.<\/p>\n
Earlier, the company issued an apology for the incident, which lasted almost 10 hours and caused thousands of users to report issues with Microsoft services.<\/p>\n
It comes less than two weeks after a major global outage left around 8.5 million computers using Microsoft systems inaccessible, impacting healthcare and travel, after a flawed software update by cybersecurity firm CrowdStrike.<\/p>\n
\u201cWhile the initial trigger event was a Distributed Denial-of-Service (DDoS) attack\u2026 initial investigations suggest that an error in the implementation of our defences amplified the impact of the attack rather than mitigating it,\u201d said an update on the website of the Microsoft Azure cloud computing platform.<\/p>\n
DDoS attacks work by flooding a website or online service with internet traffic in an attempt to throw it offline, or otherwise make it inaccessible.<\/p>\n
\u201cIt seems slightly surreal that we\u2019re experiencing another serious outage of online services from Microsoft,\u201d said computer security expert Professor Alan Woodward.<\/p>\n
\u201cYou\u2019d expect Microsoft\u2019s network infrastructure to be bomb-proof.\u201d<\/p>\n
Earlier,\u00a0An alert on the technology giant\u2019s service status website\u00a0said the outage affected Microsoft Azure \u2013 the cloud computing platform behind many of its services \u2013 and Microsoft 365, which includes systems like Microsoft Office and Outlook.<\/p>\n
It also listed its cloud systems Intune and Entra as among those impacted.<\/p>\n
Microsoft said it had implemented a fix for the problem which \u201cshows improvement\u201d, and it would monitor the situation\u00a0\u201cto ensure full recovery\u201d.<\/p>\n
\u201cWe sincerely apologise for the inconvenience,\u201d\u00a0it said in a post on X, formerly Twitter.<\/p>\n
Who has been affected?<\/h2>\n
The outage appears to have impacted other services which rely on Microsoft\u2019s platforms, with Cambridge Water among those affected.<\/p>\n
\u201cDue to worldwide issues with Microsoft Azure, a problem with our website is affecting several services including MyAccount and PayNow,\u201d\u00a0it said in a post on X.<\/p>\n
The HM Courts and Tribunals Service \u2013 which is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales \u2013\u00a0said it was aware of issues with \u201cmultiple online services\u201d.<\/p>\n
Some customers of NatWest also reported issues.<\/p>\n
A spokesperson for the bank told the BBC: \u201cWe are aware that some customers experienced difficulties accessing our webpages today. This was linked to the issues reported by Microsoft Azure which has affected some Microsoft services globally.<\/p>\n
\u201cThe issue has now been resolved and our webpages are functioning as normal. We apologise to customers for any inconvenience caused.\u201d<\/p>\n
Meanwhile, top flight Dutch football team FC Twente\u00a0tweeted an update to their fans\u00a0to say its ticketing website and club app were unavailable to supporters as a result of the outage.<\/p>\n
The issues with one of Microsoft\u2019s premier products appeared hours before the tech giant was due to provide its latest financial update.<\/p>\n
Microsoft Azure has been a key profit driver for Microsoft in recent years.<\/p>\n
But demand has slowed in recent months, rattling investors.<\/p>\n
Shares in the firm dropped by 2.7% in after-hours trade on Tuesday after the company reported weaker growth than expected in the April-June period.<\/p>\n
Revenue in the \u201cintelligent cloud\u201d unit rose 21% year-on-year in the quarter, Microsoft said.<\/p>\n
Overall revenue increased 15% to $64.7bn (\u00a350.4bn), while profit rose 11% to $22bn.<\/p>\n
BBC <\/p>\n
<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"
A global outage affecting Microsoft products including email service Outlook and video game Minecraft has been resolved, the technology giant said in\u00a0an update. The firm said preliminary investigations show the outage was caused by a cyber-attack and a failure to properly defend against it. Earlier, the company issued an apology for the incident, which lasted […]<\/p>\n","protected":false},"author":1,"featured_media":204735,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"class_list":["post-204734","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business"],"yoast_head":"\n
Microsoft says cyber-attack triggered latest outage \u2013 - Ghanamma.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ghanamma.com\/2024\/07\/31\/microsoft-says-cyber-attack-triggered-latest-outage\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Microsoft says cyber-attack triggered latest outage \u2013 - Ghanamma.com\" \/>\n<meta property=\"og:description\" content=\"A global outage affecting Microsoft products including email service Outlook and video game Minecraft has been resolved, the technology giant said in\u00a0an update. The firm said preliminary investigations show the outage was caused by a cyber-attack and a failure to properly defend against it. Earlier, the company issued an apology for the incident, which lasted […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ghanamma.com\/2024\/07\/31\/microsoft-says-cyber-attack-triggered-latest-outage\/\" \/>\n<meta property=\"og:site_name\" content=\"Ghanamma.com\" \/>\n<meta property=\"article:published_time\" content=\"2024-07-31T07:30:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ghanamma.com\/2024\/wp-content\/uploads\/2024\/07\/Microsoft-754x424-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"754\" \/>\n\t<meta property=\"og:image:height\" content=\"424\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Ghana News\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ghana News\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/07\\\/31\\\/microsoft-says-cyber-attack-triggered-latest-outage\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/07\\\/31\\\/microsoft-says-cyber-attack-triggered-latest-outage\\\/\"},\"author\":{\"name\":\"Ghana News\",\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/#\\\/schema\\\/person\\\/c70749f3edfbfcd92d45e933f0fe10b5\"},\"headline\":\"Microsoft says cyber-attack triggered latest outage \u2013\",\"datePublished\":\"2024-07-31T07:30:37+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/07\\\/31\\\/microsoft-says-cyber-attack-triggered-latest-outage\\\/\"},\"wordCount\":573,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/07\\\/31\\\/microsoft-says-cyber-attack-triggered-latest-outage\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/wp-content\\\/uploads\\\/2024\\\/07\\\/Microsoft-754x424-1.jpg\",\"articleSection\":[\"Business\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/07\\\/31\\\/microsoft-says-cyber-attack-triggered-latest-outage\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/07\\\/31\\\/microsoft-says-cyber-attack-triggered-latest-outage\\\/\",\"url\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/07\\\/31\\\/microsoft-says-cyber-attack-triggered-latest-outage\\\/\",\"name\":\"Microsoft says cyber-attack triggered latest outage \u2013 - Ghanamma.com\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/07\\\/31\\\/microsoft-says-cyber-attack-triggered-latest-outage\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/07\\\/31\\\/microsoft-says-cyber-attack-triggered-latest-outage\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/wp-content\\\/uploads\\\/2024\\\/07\\\/Microsoft-754x424-1.jpg\",\"datePublished\":\"2024-07-31T07:30:37+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/#\\\/schema\\\/person\\\/c70749f3edfbfcd92d45e933f0fe10b5\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/07\\\/31\\\/microsoft-says-cyber-attack-triggered-latest-outage\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/07\\\/31\\\/microsoft-says-cyber-attack-triggered-latest-outage\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/07\\\/31\\\/microsoft-says-cyber-attack-triggered-latest-outage\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/wp-content\\\/uploads\\\/2024\\\/07\\\/Microsoft-754x424-1.jpg\",\"contentUrl\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/wp-content\\\/uploads\\\/2024\\\/07\\\/Microsoft-754x424-1.jpg\",\"width\":754,\"height\":424},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/07\\\/31\\\/microsoft-says-cyber-attack-triggered-latest-outage\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Microsoft says cyber-attack triggered latest outage \u2013\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/#website\",\"url\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/\",\"name\":\"Ghanamma.com\",\"description\":\"Ghana mma provides breaking news, top stories in Ghana, Africa, business, entertainment, politics and more.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/#\\\/schema\\\/person\\\/c70749f3edfbfcd92d45e933f0fe10b5\",\"name\":\"Ghana News\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/22cb97c2b08df229330efb2b8c2645feaae8d3ca3ee434035fbb668b5b82f570?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/22cb97c2b08df229330efb2b8c2645feaae8d3ca3ee434035fbb668b5b82f570?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/22cb97c2b08df229330efb2b8c2645feaae8d3ca3ee434035fbb668b5b82f570?s=96&d=mm&r=g\",\"caption\":\"Ghana News\"},\"sameAs\":[\"https:\\\/\\\/www.ghanamma.com\\\/2024\"],\"url\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/author\\\/ghanamma\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Microsoft says cyber-attack triggered latest outage \u2013 - Ghanamma.com","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ghanamma.com\/2024\/07\/31\/microsoft-says-cyber-attack-triggered-latest-outage\/","og_locale":"en_US","og_type":"article","og_title":"Microsoft says cyber-attack triggered latest outage \u2013 - Ghanamma.com","og_description":"A global outage affecting Microsoft products including email service Outlook and video game Minecraft has been resolved, the technology giant said in\u00a0an update. The firm said preliminary investigations show the outage was caused by a cyber-attack and a failure to properly defend against it. Earlier, the company issued an apology for the incident, which lasted […]","og_url":"https:\/\/www.ghanamma.com\/2024\/07\/31\/microsoft-says-cyber-attack-triggered-latest-outage\/","og_site_name":"Ghanamma.com","article_published_time":"2024-07-31T07:30:37+00:00","og_image":[{"width":754,"height":424,"url":"https:\/\/www.ghanamma.com\/2024\/wp-content\/uploads\/2024\/07\/Microsoft-754x424-1.jpg","type":"image\/jpeg"}],"author":"Ghana News","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Ghana News","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.ghanamma.com\/2024\/07\/31\/microsoft-says-cyber-attack-triggered-latest-outage\/#article","isPartOf":{"@id":"https:\/\/www.ghanamma.com\/2024\/07\/31\/microsoft-says-cyber-attack-triggered-latest-outage\/"},"author":{"name":"Ghana News","@id":"https:\/\/www.ghanamma.com\/2024\/#\/schema\/person\/c70749f3edfbfcd92d45e933f0fe10b5"},"headline":"Microsoft says cyber-attack triggered latest outage \u2013","datePublished":"2024-07-31T07:30:37+00:00","mainEntityOfPage":{"@id":"https:\/\/www.ghanamma.com\/2024\/07\/31\/microsoft-says-cyber-attack-triggered-latest-outage\/"},"wordCount":573,"commentCount":0,"image":{"@id":"https:\/\/www.ghanamma.com\/2024\/07\/31\/microsoft-says-cyber-attack-triggered-latest-outage\/#primaryimage"},"thumbnailUrl":"https:\/\/www.ghanamma.com\/2024\/wp-content\/uploads\/2024\/07\/Microsoft-754x424-1.jpg","articleSection":["Business"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.ghanamma.com\/2024\/07\/31\/microsoft-says-cyber-attack-triggered-latest-outage\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.ghanamma.com\/2024\/07\/31\/microsoft-says-cyber-attack-triggered-latest-outage\/","url":"https:\/\/www.ghanamma.com\/2024\/07\/31\/microsoft-says-cyber-attack-triggered-latest-outage\/","name":"Microsoft says cyber-attack triggered latest outage \u2013 - Ghanamma.com","isPartOf":{"@id":"https:\/\/www.ghanamma.com\/2024\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.ghanamma.com\/2024\/07\/31\/microsoft-says-cyber-attack-triggered-latest-outage\/#primaryimage"},"image":{"@id":"https:\/\/www.ghanamma.com\/2024\/07\/31\/microsoft-says-cyber-attack-triggered-latest-outage\/#primaryimage"},"thumbnailUrl":"https:\/\/www.ghanamma.com\/2024\/wp-content\/uploads\/2024\/07\/Microsoft-754x424-1.jpg","datePublished":"2024-07-31T07:30:37+00:00","author":{"@id":"https:\/\/www.ghanamma.com\/2024\/#\/schema\/person\/c70749f3edfbfcd92d45e933f0fe10b5"},"breadcrumb":{"@id":"https:\/\/www.ghanamma.com\/2024\/07\/31\/microsoft-says-cyber-attack-triggered-latest-outage\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ghanamma.com\/2024\/07\/31\/microsoft-says-cyber-attack-triggered-latest-outage\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.ghanamma.com\/2024\/07\/31\/microsoft-says-cyber-attack-triggered-latest-outage\/#primaryimage","url":"https:\/\/www.ghanamma.com\/2024\/wp-content\/uploads\/2024\/07\/Microsoft-754x424-1.jpg","contentUrl":"https:\/\/www.ghanamma.com\/2024\/wp-content\/uploads\/2024\/07\/Microsoft-754x424-1.jpg","width":754,"height":424},{"@type":"BreadcrumbList","@id":"https:\/\/www.ghanamma.com\/2024\/07\/31\/microsoft-says-cyber-attack-triggered-latest-outage\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.ghanamma.com\/2024\/"},{"@type":"ListItem","position":2,"name":"Microsoft says cyber-attack triggered latest outage \u2013"}]},{"@type":"WebSite","@id":"https:\/\/www.ghanamma.com\/2024\/#website","url":"https:\/\/www.ghanamma.com\/2024\/","name":"Ghanamma.com","description":"Ghana mma provides breaking news, top stories in Ghana, Africa, business, entertainment, politics and more.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ghanamma.com\/2024\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.ghanamma.com\/2024\/#\/schema\/person\/c70749f3edfbfcd92d45e933f0fe10b5","name":"Ghana News","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/22cb97c2b08df229330efb2b8c2645feaae8d3ca3ee434035fbb668b5b82f570?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/22cb97c2b08df229330efb2b8c2645feaae8d3ca3ee434035fbb668b5b82f570?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/22cb97c2b08df229330efb2b8c2645feaae8d3ca3ee434035fbb668b5b82f570?s=96&d=mm&r=g","caption":"Ghana News"},"sameAs":["https:\/\/www.ghanamma.com\/2024"],"url":"https:\/\/www.ghanamma.com\/2024\/author\/ghanamma\/"}]}},"_links":{"self":[{"href":"https:\/\/www.ghanamma.com\/2024\/wp-json\/wp\/v2\/posts\/204734","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ghanamma.com\/2024\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ghanamma.com\/2024\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ghanamma.com\/2024\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ghanamma.com\/2024\/wp-json\/wp\/v2\/comments?post=204734"}],"version-history":[{"count":0,"href":"https:\/\/www.ghanamma.com\/2024\/wp-json\/wp\/v2\/posts\/204734\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ghanamma.com\/2024\/wp-json\/wp\/v2\/media\/204735"}],"wp:attachment":[{"href":"https:\/\/www.ghanamma.com\/2024\/wp-json\/wp\/v2\/media?parent=204734"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ghanamma.com\/2024\/wp-json\/wp\/v2\/categories?post=204734"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ghanamma.com\/2024\/wp-json\/wp\/v2\/tags?post=204734"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}