{"id":181831,"date":"2024-05-13T19:49:42","date_gmt":"2024-05-13T19:49:42","guid":{"rendered":"https:\/\/www.ghanamma.com\/2024\/05\/13\/stanbic-advocates-for-banks-to-embrace-partnership-and-improve-agility-to-accelerate-digital-banking\/"},"modified":"2024-05-13T19:49:42","modified_gmt":"2024-05-13T19:49:42","slug":"stanbic-advocates-for-banks-to-embrace-partnership-and-improve-agility-to-accelerate-digital-banking","status":"publish","type":"post","link":"https:\/\/www.ghanamma.com\/2024\/05\/13\/stanbic-advocates-for-banks-to-embrace-partnership-and-improve-agility-to-accelerate-digital-banking\/","title":{"rendered":"Stanbic advocates for banks to embrace partnership and improve agility to accelerate digital banking \u2013"},"content":{"rendered":"<p><\/p>\n<div>\n<p id=\"article-123\">The Stanbic Bank Head of Digital and Innovation, Estelle Jacqueline Asare, has called on banks to leverage the strengths of complementary partners and increase their investments into new agile technologies in their bid to accelerate digital banking.<\/p>\n<p>This, she said, will enable banks to provide their customers with more personalized experiences and entrench loyalty. Ms. Asare said this when she joined a group of experts to discuss digital banking trends at the West Africa Digital Leaders\u2019 Summit held at the Kempinski Hotel Gold Coast City, Accra.<\/p>\n<p>Sharing insights on a panel discussion on \u2018Making End-to-End Digital Banking a Reality,\u2019 Estelle Asare highlighted the importance of banks adopting a customer-centric approach, learning from Fintechs\u2019 agility and innovation.<\/p>\n<p>She noted that \u201cCustomer centricity and Agility is what is driving fintech growth. They focus on customer needs and pain points, how fast they can resolve them and provide convenience. It is important that banks learn from them to enable the provision of better digital services.\u201d<\/p>\n<p>\u201cIf banks want to innovate and survive, we must look at how to partner with complementary service providers and leverage each other\u2019s strengths. As banks, we need to consider how we integrate using APIs and create open banking platforms to support the entirety of the customers\u2019 lifestyle and life journey. Integrating with platforms that enable us to harness data, allows us to provide hyper-customization to our customers and that is what makes them stick with us. Harnessing all of that to provide targeted offers to our customers will be a game changer for banks,\u201d she added.<\/p>\n<p>Ms. Asare further underscored the importance of securing systems and mitigating risks in the evolving landscape of digital banking leveraging cybersecurity and enhanced biometric verification. She mentioned that \u201cThe growth of digital banking and AI calls for heightened focus on cybersecurity. If we don\u2019t keep our eyes on the risks and ensure that the bank is secure, we will end up losing more than our digitally active customers. We will lose the bank itself.\u201d<\/p>\n<p>The West Africa Digital Leaders\u2019 Summit event was organized by technology firm, Temenos. The event brought together specialists, experts and industry leaders to interact on various topics including exploring digital banking trends, leveraging cloud banking, opportunities and trends in the payments sector and how digital transformation can increase revenue and grow a bank\u2019s customer base.<\/p>\n<p><strong>Source:\u00a0<\/strong>Stanbic Bank<\/p>\n<p><!-- AI CONTENT END 1 --><\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>The Stanbic Bank Head of Digital and Innovation, Estelle Jacqueline Asare, has called on banks to leverage the strengths of complementary partners and increase their investments into new agile technologies in their bid to accelerate digital banking. This, she said, will enable banks to provide their customers with more personalized experiences and entrench loyalty. Ms. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":181832,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"class_list":["post-181831","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Stanbic advocates for banks to embrace partnership and improve agility to accelerate digital banking \u2013 - Ghanamma.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ghanamma.com\/2024\/05\/13\/stanbic-advocates-for-banks-to-embrace-partnership-and-improve-agility-to-accelerate-digital-banking\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Stanbic advocates for banks to embrace partnership and improve agility to accelerate digital banking \u2013 - Ghanamma.com\" \/>\n<meta property=\"og:description\" content=\"The Stanbic Bank Head of Digital and Innovation, Estelle Jacqueline Asare, has called on banks to leverage the strengths of complementary partners and increase their investments into new agile technologies in their bid to accelerate digital banking. This, she said, will enable banks to provide their customers with more personalized experiences and entrench loyalty. 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