{"id":162365,"date":"2024-03-15T14:35:13","date_gmt":"2024-03-15T14:35:13","guid":{"rendered":"https:\/\/www.ghanamma.com\/2024\/03\/15\/undersea-cable-disruption-affects-data-services-nca\/"},"modified":"2024-03-15T14:35:13","modified_gmt":"2024-03-15T14:35:13","slug":"undersea-cable-disruption-affects-data-services-nca","status":"publish","type":"post","link":"https:\/\/www.ghanamma.com\/2024\/03\/15\/undersea-cable-disruption-affects-data-services-nca\/","title":{"rendered":"Undersea Cable Disruption Affects Data Services &#8211; NCA"},"content":{"rendered":"<p><\/p>\n<div>\n<p>\u00a0<\/p>\n<p>The National Communications Authority (NCA) has given an explanation for the interruption in mobile and fixed data services indicating that it was caused by a disruption in multiple undersea cables.<\/p>\n<p>According to the NCA, this disruption has affected cables responsible for carrying international traffic in Senegal, Cote D\u2019Ivoire, and Portugal thereby affecting data services in the country.<\/p>\n<p>In a press release dated March 14, the NCA said, \u201cThe disruptions affecting multiple undersea cables responsible for carrying international traffic have occurred in Senegal and Cote D\u2019Ivoire and with some disruptions in Portugal. This has led to a significant degradation of data services across the country.\u201d<\/p>\n<p>The release added that Mobile Network Operators (MNOs) were working round the clock to ensure that full services were restored.<\/p>\n<p>\u201cIt is important to note that the Mobile Network Operators (MNOs) have redundancies on other cables and are working around the clock to restore full services. In addition, the MNOs have informed affected customers of the disruptions via various channels,\u201d the release added.<\/p>\n<p>Further, the NCA said it was monitoring the situation and would keep the public informed about happenings.<\/p>\n<p><strong>Telecoms Chamber<\/strong><\/p>\n<p>Meanwhile, the Ghana Chamber of Telecommunications has attributed the difficulty in accessing internet connectivity to outages on multiple submarine optic fibre cables that come into Ghana.<\/p>\n<p>According to the Chamber, some of the cables are down while others are delivering limited capacity.<\/p>\n<p>It said the development is impacting the internet, data, and Voice Over IP services of the mobile network operators and data service providers to varying degrees.<\/p>\n<p>\u201cAs a result, customers and subscribers are currently experiencing service challenges,\u201d a statement issued by the chamber said.<\/p>\n<p>\u201cThe inconvenience to customers is deeply regretted\u201d the statement concluded.<\/p>\n<p>Also, MTN and Telecel formerly Vodafone have since apologised to their consumers and have assured that they were working round the clock to ensure that internet connectivity is restored.<\/p>\n<p>The company assured that it is working to resolve the issue.<\/p>\n<p>\u201cThis is due to a disruption on our international undersea cables. Our technical teams are working with our international partners to resolve the issue\u201d, a statement from MTN Ghana said.<\/p>\n<p>\u201cWe sincerely apologise for any inconvenience and will keep subscribers updated,\u201d the MTN statement said.<\/p>\n<p><strong>By Jamila Akweley Okertchiri<\/strong><\/p>\n<p><!-- AI CONTENT END 2 -->\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0 The National Communications Authority (NCA) has given an explanation for the interruption in mobile and fixed data services indicating that it was caused by a disruption in multiple undersea cables. According to the NCA, this disruption has affected cables responsible for carrying international traffic in Senegal, Cote D\u2019Ivoire, and Portugal thereby affecting data services [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":162366,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-162365","post","type-post","status-publish","format-standard","has-post-thumbnail","category-local-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Undersea Cable Disruption Affects Data Services - NCA - Ghanamma.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ghanamma.com\/2024\/03\/15\/undersea-cable-disruption-affects-data-services-nca\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Undersea Cable Disruption Affects Data Services - NCA - Ghanamma.com\" \/>\n<meta property=\"og:description\" content=\"\u00a0 The National Communications Authority (NCA) has given an explanation for the interruption in mobile and fixed data services indicating that it was caused by a disruption in multiple undersea cables. According to the NCA, this disruption has affected cables responsible for carrying international traffic in Senegal, Cote D\u2019Ivoire, and Portugal thereby affecting data services [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ghanamma.com\/2024\/03\/15\/undersea-cable-disruption-affects-data-services-nca\/\" \/>\n<meta property=\"og:site_name\" content=\"Ghanamma.com\" \/>\n<meta property=\"article:published_time\" content=\"2024-03-15T14:35:13+00:00\" \/>\n<meta name=\"author\" content=\"Ghana News\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ghana News\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/03\\\/15\\\/undersea-cable-disruption-affects-data-services-nca\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/03\\\/15\\\/undersea-cable-disruption-affects-data-services-nca\\\/\"},\"author\":{\"name\":\"Ghana News\",\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2024\\\/#\\\/schema\\\/person\\\/c70749f3edfbfcd92d45e933f0fe10b5\"},\"headline\":\"Undersea Cable Disruption Affects Data Services &#8211; 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