{"id":48920,"date":"2023-03-25T02:50:20","date_gmt":"2023-03-25T02:50:20","guid":{"rendered":"https:\/\/www.ghanamma.com\/2023\/03\/25\/vodafone-red-connect-building-a-more-engaged-and-customer-focused-workforce\/"},"modified":"2023-03-25T02:50:20","modified_gmt":"2023-03-25T02:50:20","slug":"vodafone-red-connect-building-a-more-engaged-and-customer-focused-workforce","status":"publish","type":"post","link":"https:\/\/www.ghanamma.com\/2023\/03\/25\/vodafone-red-connect-building-a-more-engaged-and-customer-focused-workforce\/","title":{"rendered":"Vodafone Red Connect &#8211; Building a more engaged and customer-focused workforce"},"content":{"rendered":"<p><\/p>\n<div>\n<p>It is essential to keep employee engagement up as the business landscape shifts. Organisations that invest in internal engagement platforms are better positioned to build a more productive and engaged workforce, adapt to changing market conditions, and stay ahead of the competition.<\/p>\n<p>Vodafone Ghana understands this well and has, for the past few years, been engaging employees on a platform called Red Connect. Vodafone Ghana created Red Connect to help employees bond, network, and rally around common organisational causes.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-927145\" src=\"https:\/\/www.ghanamma.com\/wp-content\/uploads\/2023\/03\/IMG-20230324-WA0020.jpg\" alt=\"\" width=\"750\" height=\"1000\"  \/><\/p>\n<p>The platform is not only for networking, however. The latest edition of Red Connect turned the focus on products, services, and customers. On the evening of 21 March, employees of Vodafone Ghana on this edition of Red Connect gathered for an internal quiz dubbed \u201cYou think you know?\u201d. The quiz was designed to test employees\u2019 knowledge of Vodafone Ghana\u2019s products and services.<\/p>\n<p>\u201cI cannot overemphasise the need for organisations to build a strong customer focus within employees,\u201d says Ashiokai Akrong, Vodafone Ghana\u2019s Human Resources Director. \u201cWe believe that the more our employees know about our products and services, the better they can serve our customers.\u201d<\/p>\n<p>Representatives from various units within the company engaged in the keenly contested event to win prizes. Employees turned out in their numbers dressed in traditional outfits, echoing the Ghana month agenda.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-927146\" src=\"https:\/\/www.ghanamma.com\/wp-content\/uploads\/2023\/03\/Vodafone-Pix-2.jpeg\" alt=\"\" width=\"768\" height=\"1024\"  \/><\/p>\n<p>Popular Ghanaian celebrity, David Dontoh, moderated the quiz competition expertly, adding a touch of excitement to the event. He engaged the audience with his witty remarks and humour, and his professionalism made the competition run smoothly.<\/p>\n<p>Vodafone Ghana\u2019s strong focus on employees and customers has won many prestigious awards. Earlier this year, the prestigious Top Employers Institute announced Vodafone Ghana as a Top Employer for Ghana and Africa. The Institute recognised Vodafone Ghana as a Top Employer in Ghana five years ago and in the four subsequent years thereafter as Top Employer in Ghana and Africa.<\/p>\n<p>By leveraging Red Connect to foster employee engagement and build a customer-focused culture, Vodafone Ghana is setting itself up for long-term success in a competitive marketplace.<\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>It is essential to keep employee engagement up as the business landscape shifts. Organisations that invest in internal engagement platforms are better positioned to build a more productive and engaged workforce, adapt to changing market conditions, and stay ahead of the competition. Vodafone Ghana understands this well and has, for the past few years, been [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":48921,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[],"class_list":["post-48920","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Vodafone Red Connect - Building a more engaged and customer-focused workforce - Ghanamma.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ghanamma.com\/2023\/03\/25\/vodafone-red-connect-building-a-more-engaged-and-customer-focused-workforce\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vodafone Red Connect - Building a more engaged and customer-focused workforce - Ghanamma.com\" \/>\n<meta property=\"og:description\" content=\"It is essential to keep employee engagement up as the business landscape shifts. 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