REVEALED: Where M-Pesa And M-shwari Balances Goes To When A Customer Dies.
The question of where Mpesa and M-shwari funds for the customers goes to when they die has been addressed and this has been shared by the Nation in a recently updated blog.
The Mpesa and M-Shwari balances are always maintained in the customers account when they die until they are claimed by the persons next of kin or representatives or the executors of the will.
The funds are always held by Mpesa for a period of two years after which if there is no claim, they are all deposited to the Unclaimed Financial Assets Authority, which is a government institution that holds all the unclaimed financial assets in the country.
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