{"id":1217622,"date":"2022-10-06T19:55:26","date_gmt":"2022-10-06T19:55:26","guid":{"rendered":"https:\/\/www.ghanamma.com\/2022\/10\/06\/airteltigo-celebrates-customers-and-employees-on-customer-service-week\/"},"modified":"2022-10-06T19:55:26","modified_gmt":"2022-10-06T19:55:26","slug":"airteltigo-celebrates-customers-and-employees-on-customer-service-week","status":"publish","type":"post","link":"https:\/\/www.ghanamma.com\/2022\/10\/06\/airteltigo-celebrates-customers-and-employees-on-customer-service-week\/","title":{"rendered":"AirtelTigo celebrates customers and employees on Customer Service Week"},"content":{"rendered":"

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AirtelTigo is<\/span><\/span> dedicating <\/span><\/span>this <\/span><\/span>week <\/span><\/span>to <\/span><\/span>its customers as part of the <\/span><\/span>G<\/span><\/span>lobal Customer Service Week <\/span><\/span>celebration <\/span><\/span>from Monday <\/span><\/span>3<\/span><\/span>rd<\/span><\/span> \u2013 Friday <\/span><\/span>7<\/span><\/span>th<\/span><\/span> October 2022. <\/span><\/span>The celebration is <\/span><\/span>AirtelTigo\u2019s <\/span><\/span>way of expressing its <\/span><\/span>commitment to providing excellent <\/span><\/span>telecommunication services to its customers<\/span><\/span> and celebrating the people who make customer service <\/span><\/span>materialize.<\/span><\/span><\/p>\n

Special <\/span><\/span>activities <\/span><\/span>laid<\/span><\/span> out for this celebration<\/span><\/span> include <\/span><\/span>AirtelTigo leadership spending a day in specific retail shops <\/span><\/span>to interact and <\/span><\/span>serv<\/span><\/span>e <\/span><\/span>customers<\/span><\/span>, <\/span><\/span>daily <\/span><\/span>t<\/span><\/span>rivia on social media with bundle rewards<\/span><\/span>,<\/span><\/span> breakfast meeting with<\/span><\/span> some<\/span><\/span> customers<\/span><\/span> at Accra City Hotel as well as giving cus<\/span><\/span>tomers<\/span><\/span> exciting <\/span><\/span>giveaways<\/span><\/span>.<\/span><\/span><\/p>\n

Director<\/span><\/span> of Customer <\/span><\/span>Experience<\/span><\/span> at <\/span><\/span>AirtelTigo, Peter<\/span><\/span>Dzidzienyo<\/span><\/span>, <\/span><\/span>said<\/span><\/span> \u201c<\/span><\/span>This year\u2019s theme for the customer service week is <\/span><\/span>\u201c<\/span><\/span>Celebrate Service<\/span><\/span>\u201d<\/span><\/span>. At AirtelTigo we are committed to service excellenc<\/span><\/span>e because o<\/span><\/span>ur customers are the reason<\/span><\/span> for us being in<\/span><\/span> business<\/span><\/span>. W<\/span><\/span>e <\/span><\/span>are <\/span><\/span>encouraged<\/span><\/span> b<\/span><\/span>y <\/span><\/span>their<\/span><\/span> loyalty<\/span><\/span> and that inspires us to be more innovative in our approach to serving them better<\/span><\/span>. <\/span><\/span>Their <\/span><\/span>constructive<\/span><\/span> feedback and<\/span><\/span> consistent <\/span><\/span>use of our product<\/span><\/span>s<\/span><\/span> and service<\/span><\/span>s <\/span><\/span>inspire us to provide them with seamless customer experience<\/span><\/span>.<\/span><\/span><\/p>\n

This year\u2019s celebration is<\/span><\/span> another <\/span><\/span>opportunity<\/span><\/span> for us to appreciate<\/span><\/span> all the customer service <\/span><\/span>representatives at<\/span><\/span> the various retail shop<\/span><\/span>s<\/span><\/span> across the country and our one-stop contact center <\/span><\/span>who <\/span><\/span>provide top-notch service to our <\/span><\/span>customers. In addition, we will also show appreciation to our customers and focus on providing enhanced products and services which are in line with our <\/span><\/span>purpose of <\/span><\/span>making life simple<\/span><\/span>\u201d<\/span><\/span>.<\/span><\/span><\/p>\n

He added \u201c<\/span><\/span>We have lined up fun-filled activities to <\/span><\/span>involve, educate, <\/span><\/span>celebrate<\/span><\/span>, and reward <\/span><\/span>employees<\/span><\/span> who have demonstrated <\/span><\/span>excellent<\/span><\/span> commitment towards customer experience. O<\/span><\/span>ctober <\/span><\/span>also <\/span><\/span>marks <\/span><\/span>\u2018Breast Cancer\u2019 <\/span><\/span>awareness <\/span><\/span>month,<\/span><\/span> and we would like to use this forum to<\/span><\/span> promote awareness of b<\/span><\/span>reast <\/span><\/span>cancer<\/span><\/span>, <\/span><\/span>a public health challenge <\/span><\/span>predominant <\/span><\/span>among women in Ghana<\/span><\/span>. Therefore, all AirtelTigo staff are committed to wearing pink on Friday to mark the last day <\/span><\/span>of the<\/span><\/span> Customer Service week in a grand style at the Head Office at Barnes Road<\/span><\/span>\u201d<\/span><\/span>. <\/span><\/span><\/p>\n

The <\/span><\/span>Customer Service Week is an international celebration of the importance of customer <\/span><\/span>experience<\/span><\/span> and of the people who serve and support customers daily.<\/span><\/span><\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

AirtelTigo is dedicating this week to its customers as part of the Global Customer Service Week celebration from Monday 3rd \u2013 Friday 7th October 2022. The celebration is AirtelTigo\u2019s way of expressing its commitment to providing excellent telecommunication services to its customers and celebrating the people who make customer service materialize. Special activities laid out […]<\/p>\n","protected":false},"author":1,"featured_media":1217626,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[72],"tags":[3670,2018,1131,4279,380,185,602],"class_list":["post-1217622","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-airteltigo","tag-celebrates","tag-customer","tag-customers","tag-employees","tag-service","tag-week"],"_links":{"self":[{"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/posts\/1217622","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/comments?post=1217622"}],"version-history":[{"count":0,"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/posts\/1217622\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/media?parent=1217622"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/categories?post=1217622"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/tags?post=1217622"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}