{"id":1215502,"date":"2022-10-03T14:41:41","date_gmt":"2022-10-03T14:41:41","guid":{"rendered":"https:\/\/www.ghanamma.com\/2022\/10\/03\/we-were-not-on-top-of-our-game-were-sorry-ecg-boss-admits-and-apologizes-to-customers\/"},"modified":"2022-10-03T14:41:41","modified_gmt":"2022-10-03T14:41:41","slug":"we-were-not-on-top-of-our-game-were-sorry-ecg-boss-admits-and-apologizes-to-customers","status":"publish","type":"post","link":"https:\/\/www.ghanamma.com\/2022\/10\/03\/we-were-not-on-top-of-our-game-were-sorry-ecg-boss-admits-and-apologizes-to-customers\/","title":{"rendered":"We were not on top of our game; we&#8217;re sorry &#8211; ECG boss admits and apologizes to customers"},"content":{"rendered":"<p><\/p>\n<div>\n<div class=\"td-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"696\" height=\"464\"  alt=\"\" title=\"Mr.-Samuel-Dubik-Mahama-1\" src=\"http:\/\/www.ghanamma.com\/wp-content\/uploads\/2022\/10\/Mr.-Samuel-Dubik-Mahama-1-696x464.jpg\" data- class=\"entry-thumb td-modal-image lazyload\"\/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"696\" height=\"464\" class=\"entry-thumb td-modal-image\" src=\"http:\/\/www.ghanamma.com\/wp-content\/uploads\/2022\/10\/Mr.-Samuel-Dubik-Mahama-1-696x464.jpg\"   alt=\"\" title=\"Mr.-Samuel-Dubik-Mahama-1\"\/><\/noscript><\/div>\n<p><strong>The Managing Director of the Electricity Company of Ghana (ECG) Mr Samuel Mahama has apologized to all customers of the company for the\u00a0 fault that interrupted purchase of power.<\/strong><\/p>\n<p>He admitted that the fault was as a result of the company\u2019s inability to be on top of its game.<\/p>\n<p>Addressing a press conference in Accra on Monday October 3, he said \u201cI sell electricity with the company called Electricity Company of Ghana. I admit, our company admits fault that we were not able to deliver service to the customers, we are very sorry for that.<\/p>\n<p>\u201cThat was our fault that we were not on top of our game to deliver a service. Let us not forget that in such a business the customer is the one that always gets hurt when you\u00a0 don\u2019t deliver on your promise. So when I said I admit my fault I admit my fault in not being able to deliver the service that we promised\u00a0 to deliver.\u201d<\/p>\n<p>Technical fault disrupted the purchase of power in most parts of the country, leaving consumers frustrated.<\/p>\n<p>The ECG on Saturday October 1 told customers that the problem had been resolved therefore they\u00a0can now purchase the power.<\/p>\n<p>\u201cCustomers can now purchase electricity credits from nearest vending points and all ECG District offices including tomorrow Sunday 2nd October 2022 from 9AM to 4PM,\u201d the statement said.<\/p>\n<p><strong>By Laud Nartey|3news.com|Ghana<\/strong><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The Managing Director of the Electricity Company of Ghana (ECG) Mr Samuel Mahama has apologized to all customers of the company for the\u00a0 fault that interrupted purchase of power. He admitted that the fault was as a result of the company\u2019s inability to be on top of its game. Addressing a press conference in Accra [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1215503,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[72],"tags":[1321,12558,566,4279,6082,281,121],"class_list":["post-1215502","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-admits","tag-apologizes","tag-boss","tag-customers","tag-ecg","tag-game","tag-top"],"_links":{"self":[{"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/posts\/1215502","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/comments?post=1215502"}],"version-history":[{"count":0,"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/posts\/1215502\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/media?parent=1215502"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/categories?post=1215502"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/tags?post=1215502"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}