{"id":1179967,"date":"2022-08-16T13:53:01","date_gmt":"2022-08-16T13:53:01","guid":{"rendered":"https:\/\/www.ghanamma.com\/2022\/08\/16\/we-will-not-compromise-on-service-quality-to-consumers-ecg\/"},"modified":"2022-08-16T13:53:01","modified_gmt":"2022-08-16T13:53:01","slug":"we-will-not-compromise-on-service-quality-to-consumers-ecg","status":"publish","type":"post","link":"https:\/\/www.ghanamma.com\/2022\/08\/16\/we-will-not-compromise-on-service-quality-to-consumers-ecg\/","title":{"rendered":"We will not compromise on service quality to consumers &#8211; ECG"},"content":{"rendered":"<p><\/p>\n<div id=\"article-text\" style=\"line-height: 2; letter-spacing: -0.5px;font-size: 18px;\">\n<p>                        <!--p class=\"ky_saved_articles_link\"><span class=\"ky_saved_articles_hide\"><img decoding=\"async\" src=\"\" class=\"ky_saved_articles_img\" alt=\"We will not compromise on service quality to consumers - ECG\" title=\"We will not compromise on service quality to consumers - ECG\"><\/span> Bookmark<\/p-->\n<p>The General Manager of External Communications for the Electricity Company of Ghana (ECG), Charles Nii Ayiku Ayiku, says the ECG will not compromise on its service quality to consumers.<\/p>\n<p>This is despite the ECG not receiving its proposed upward tariff adjustment by 148%.<\/p>\n<p>Effective September 1, utility consumers will pay 27.15% more for electricity according to the Public Utilities Regulatory Commission (PURC).<\/p>\n<p>According to Charles Ayiku, the 27.15% is a paltry sum compared to the 148% the utility  had requested, however, they intend to manage it till such a time when their request will finally be granted.<\/p>\n<p>\u201cSo we requested for 148% but we got 27.15% which of course is way below our proposed tariff, but we have accepted it and we would continue to provide the quality, reliable and safe service to our customers,\u201d he said.<\/p>\n<p>He added that the ECG will continue to hold consultations with stakeholders  the PURC to explain to them the precarious situation the utility  is in, in order to receive the upward adjustment they had earlier proposed.<\/p>\n<p>\u201cOf course, we will still hold some consultations with our stakeholders  PURC and share with our stakeholders the numbers in terms of how we\u2019d be having challenges with the kind of percentage that we\u2019ve been given by the PURC.<\/p>\n<p>\u201cBut in the meantime, we will look at our priority areas and then see how best we can adjust. But we can assure our customers that we will not compromise on our service quality,\u201d he said.<\/p>\n<p>                <!-- Post Tags --><\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>The General Manager of External Communications for the Electricity Company of Ghana (ECG), Charles Nii Ayiku Ayiku, says the ECG will not compromise on its service quality to consumers. This is despite the ECG not receiving its proposed upward tariff adjustment by 148%. Effective September 1, utility consumers will pay 27.15% more for electricity according [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1179146,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[187],"tags":[21442,5417,6082,3914,185],"class_list":["post-1179967","post","type-post","status-publish","format-standard","has-post-thumbnail","category-politics","tag-compromise","tag-consumers","tag-ecg","tag-quality","tag-service"],"_links":{"self":[{"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/posts\/1179967","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/comments?post=1179967"}],"version-history":[{"count":0,"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/posts\/1179967\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/media?parent=1179967"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/categories?post=1179967"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ghanamma.com\/2022\/wp-json\/wp\/v2\/tags?post=1179967"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}