The Managing Director of the Electricity Company of Ghana (ECG) Mr Samuel Mahama has apologized to all customers of the company for the fault that interrupted purchase of power.
He admitted that the fault was as a result of the company’s inability to be on top of its game.
Addressing a press conference in Accra on Monday October 3, he said “I sell electricity with the company called Electricity Company of Ghana. I admit, our company admits fault that we were not able to deliver service to the customers, we are very sorry for that.
“That was our fault that we were not on top of our game to deliver a service. Let us not forget that in such a business the customer is the one that always gets hurt when you don’t deliver on your promise. So when I said I admit my fault I admit my fault in not being able to deliver the service that we promised to deliver.”
Technical fault disrupted the purchase of power in most parts of the country, leaving consumers frustrated.
The ECG on Saturday October 1 told customers that the problem had been resolved therefore they can now purchase the power.
“Customers can now purchase electricity credits from nearest vending points and all ECG District offices including tomorrow Sunday 2nd October 2022 from 9AM to 4PM,” the statement said.
By Laud Nartey|3news.com|Ghana