MANAGING DIRECTOR of Imperial General Assurance, Robert Wugah, has disclosed that owners of vehicles can now buy motor insurance from his company on WhatsApp – a cross platform mobile messaging app for smart phones.
He said the company’s latest technological innovation called ImperialHub, will help bring insurance to the doorsteps of people across Ghana and also significantly improve their time and cost of policy processing.
“With ImperialHub, your insurance policy can be done within five (5) minutes anywhere, anytime and any day. You are only required to provide some basic information about yourself and your vehicle, pay your premium with MoMo and get covered. It is a quick, convenient and secure platform,” he said.
Mr. Wugah said ImperialHub was carefully and specially developed with the insurance needs of customers, particularly vehicle owners, in mind and it is the go-to center for quick and seamless insurance business transactions on WhatsApp in Ghana.
“The customer is only required to send ‘Hello’ to 0577667436 on WhatsApp and will be provided with an option to follow a prompt to either buy or renew his comprehensive, third party and third party fire and theft motor insurance policy. ImperialHub assists our customers to report claims in real time. It also gives them the option of directly contacting any of our ready-to-serve customer service staff to swiftly respond to their business enquiries”, he added.
The Imperial General Assurance MD assured customers of the company’s commitment to continuously invest in latest and relevant technology to address their insurance needs and to also give them the best customer service experience.
Imperial General Assurance is a wholly-owned Ghanaian insurance company which provides non-life insurance solutions in Ghana.