MTN Ghana Foundation supports govt’s Covid-19 fight with GH¢5m

MTN Ghana Chief Executive Officer (CEO), Selorm Adadevoh
MTN Ghana CEO, Selorm Adadevoh

The MTN Ghana Foundation is procuring medical supplies at the cost of five million (GHS 5 million) Ghana cedis to support the Government of Ghana’s fight against COVID-19 pandemic.

 The medical supplies include Personal Protective Equipment (PPE) and other essentials required for the fight against the COVID-19.

Commenting on the Foundation’s support, the Chief Executive Officer of MTN Ghana, Selorm Adadevoh, said, “COVID-19 is, unquestionably, testing our society fortitude and we all have a role to play in helping the country to overcome this global challenge. From the onset, we made a commitment to provide the needed assistance to help the country, businesses and the entire society stay connected to their work and loved ones. Our first support was in that direction. This second phase of commitment is to help us directly combat the disease and to help the medical team provide the needed care to Ghanaians. We believe that we’re good together as a people especially in these times when we all have to pitch in to fight a pandemic. We are confident that together we will overcome this challenge.”

Based on MTN’s consultation with the
Ministry of Health, the list of items to be provided include the following:

  • Virus
    Sampling kits – 10,000
  • N95
    Masks – 10,000 boxes
  • Gloves
    – 10,000 boxes
  • PPEs
    (Overalls) 7,500
  • PCR
    Machines- 4 (to be used for testing)
  • RNA
    Extraction Kits – 3000
  • Infrared
    thermometers- 300
  • Disposable
    bedsheets – 3,000

Adadevoh said, we are in difficult times and MTN continues to review its
support to the country. We continue to monitor the global situation closely
and we continue to urge our employees and customers to strictly adhere to the
recommendations of the World Health Organisation and Ministry of Health/Ghana
Health Service.

Board Chairman of the MTN Ghana Foundation Prof. Franklin Manu said, the MTN
Ghana Foundation has been at the forefront of Corporate Social Investments in
the country. We believe the situation at hand needs the intervention of all
Ghanaians and we are very happy to approve this amount for the purchase of
these much-needed medical suppliers.

Following official confirmation of COVID-19 cases in Ghana, MTN took a
series of precautionary measures to ensure continuity of services and the
safety of its stakeholders including employees, customers, communities and
suppliers against potential infections. Other
measures that the company have taken include:

Protective measures for Employees and
Customers –
Key among the measures include the
positioning of alcohol-based sanitizers at vantage points
across branches and experience centers for use by
customers and employees and the deployment and the use of temperature guns and
Personal protective equipment.

network for Business continuity –
 MTN Ghana has also put in place measures to
ensure that the MTN network remains robust and supports round-the-clock
connectivity as Government Agencies, Businesses and individuals resort to
social distancing measures such as working from home.
The company has offered extra capacity
for functions such as videoconferencing and better connectivity for healthcare

Providing connectivity for Government portals
This also includes
facilitation of remote
working by government agencies. MTN is collaborating with the National
Information Technology Authority (NITA) to zero-rate Government of Ghana Smart
Workplace Portal to enable Government workers work from home.

Protecting the customer through the
provision of critical health information
– MTN has provided free
internet access to the Ghana Health Service website. In
the same vein, the business has also provided short
code 199 and0555311311for the Ministry of Information to be used for social
media services. MTN Ghana is also assisting with the
of safety tips received from the Ghana Health Service sent out to subscribers.

Free Internet connectivity to education sites -MTN
has also zero-rated over 30 educational online sites
(public and private) to sustain research and learning during the period. This
supports a total of about 114,000 customers, consuming over 2,674 GB per day
for educational purpose. Use of online learning sites has grown by more than
2000% from initial 6,000 users over the last two years.

Free MoMo
transfers and revision of MoMo wallets –

Financial services remains critical in this periodand is central to the fight
against COVID-19. To this end, MTN MoMo has removed charges for transactions of
GHS 100 and below, simplified registration for merchant and Person-to-person
wallets and purchases from e-commerce and other platforms. There has also been
increase in daily transaction limits and balances for the various wallet

Mobile money merchant accounts have been deployed
as collection conduits to support Government institutions like the Ministry of
Finance and the First Lady’s fund mobilization for COVID -19.

Support with Contact tracing
MTN Ghana has also brought to bear its leadership in the technology space by
supporting the infection monitoring and contact tracing team following the
requisite legal procedures.  This includes
the sharing of Call Detail Records (CDRs) and Location Based Services (LBS)
with the National Communications Authority (NCA) under the Executive Instrument
63 and the provision of 800 SIM Cards with 10GB data on each card to National
Security for use by contact tracers.

frontline staff
– MTN Ghana
has also donated several MTN TurboNet Routers to frontline staff and agencies
to enable them attend to customers

MTN Ghana would
like to assure the public that it will continue to update its measures as the
situation evolves to ensure business continuity, customer satisfaction and customer
safety as well as staff well-being.