{"id":723049,"date":"2019-10-14T16:27:35","date_gmt":"2019-10-14T16:27:35","guid":{"rendered":"https:\/\/ghana-mma.com\/2019\/10\/14\/audio-we-will-tolerate-no-excuse-for-poor-service-minister-warns-telcos\/"},"modified":"2019-10-14T16:27:35","modified_gmt":"2019-10-14T16:27:35","slug":"audio-we-will-tolerate-no-excuse-for-poor-service-minister-warns-telcos","status":"publish","type":"post","link":"https:\/\/www.ghanamma.com\/2019\/10\/14\/audio-we-will-tolerate-no-excuse-for-poor-service-minister-warns-telcos\/","title":{"rendered":"Audio: We will tolerate no excuse for poor service \u2013 Minister warns Telcos"},"content":{"rendered":"<p><\/p>\n<div data-io-article-url=\"https:\/\/www.adomonline.com\/audio-we-will-tolerate-no-excuse-for-poor-service-minister-warns-telcos\/\">\n<div class=\"td-post-featured-image\">\n<figure><img loading=\"lazy\" decoding=\"async\" width=\"696\" height=\"397\" class=\"entry-thumb td-modal-image\" src=\"https:\/\/ghanamma.com\/wp-content\/uploads\/2019\/10\/1571070455_549_Ursula-Copy-696x397.jpg\"   alt=\"\" title=\"Ursula (Copy)\"\/><figcaption class=\"wp-caption-text\">Mrs Ursula Owusu-Ekuful, Communications Minister<\/figcaption><\/figure>\n<\/div>\n<p><iframe loading=\"lazy\" width=\"100%\" height=\"260px\" src=\"https:\/\/clip.afrad.io\/?clipId=ZZCfBAMhtoFmtrL3e\" frameborder=\"0\"><\/iframe><\/p>\n<p>Communications Minister, Mrs Ursula Owusu-Ekuful, as part of directives for the implementation of the 9% Customer Service Tax (CST) increase, says the Ministry will tolerate no excuse for poor service quality.<\/p>\n<p>According to the Minister, all efforts to get the telecommunication networks to revert the 9% communication tax increase have proved futile, therefore, there was the need for customers to be given value for money.<\/p>\n<p><strong>ALSO: Sexual harassment is in churches too \u2013 TUTAG president<\/strong><\/p>\n<p>\u201cWe will tolerate no excuse for poor service because they are now effectively robbing consumers though there has been no additional operation change in their environment and we expect that customers enjoy their unused bundles which will be rolled over to the next recharge,\u201d she said.<\/p>\n<p>Speaking at the Meet-the-Press Series in Accra on Monday, Mrs Owusu-Ekuful reiterated network providers would be subjected to strict compliance in the new CST.<\/p>\n<p>ALSO: <strong>80% of NPP campaign promises fulfilled \u2013 Ursula Owusu<\/strong><\/p>\n<p>\u201cWe will crack down on telecommunication companies that fail to comply with the directive not to charge the 3% communication service tax upfront and we will encourage consumers to report poor service from providers,\u201d she said.<\/p>\n<p><strong>Source: Adomonline.com | Gertrude Otchere<\/strong><\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Mrs Ursula Owusu-Ekuful, Communications Minister Communications Minister, Mrs Ursula Owusu-Ekuful, as part of directives for the implementation of the 9% Customer Service Tax (CST) increase, says the Ministry will tolerate no excuse for poor service quality. According to the Minister, all efforts to get the telecommunication networks to revert the 9% communication tax increase have [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":721410,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-723049","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Audio: We will tolerate no excuse for poor service \u2013 Minister warns Telcos - Ghanamma.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ghanamma.com\/2019\/10\/14\/audio-we-will-tolerate-no-excuse-for-poor-service-minister-warns-telcos\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Audio: We will tolerate no excuse for poor service \u2013 Minister warns Telcos - Ghanamma.com\" \/>\n<meta name=\"twitter:description\" content=\"Mrs Ursula Owusu-Ekuful, Communications Minister Communications Minister, Mrs Ursula Owusu-Ekuful, as part of directives for the implementation of the 9% Customer Service Tax (CST) increase, says the Ministry will tolerate no excuse for poor service quality. 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